Electronic Commerce Division Manager (SENIOR PUBLIC SERVICE ADMINISTRATOR)

Position Title: Senior Public Service Administrator, Option 1

​Agency: Department of Revenue
Closing Date/Time: 11/06/2024
Salary: $8,825 - $9,583/Monthly ($105,900 - $114,996/Annually)
Job Type: Salaried
County: Sangamon
Number of Vacancies: 1
Plan/BU: TG-000

 

****A RESUME IS REQUIRED FOR THIS JOB POSTING****

Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Revenue must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

 

The Illinois Department of Revenue (IDOR) seeks to hire a senior-level manager for the Electronic Commerce Division (ECD) of our Returns and Deposit Operations Bureau (RDOB). This position oversees the activities of ECD and, through subordinate supervisors, the individual in this position will manage approximately 6-15 Revenue Tax Specialists who work together to develop and improve the efficiency and processing of electronic returns, electronic deposits, and electronic payments for the Department. This person will serve as the Department's technical expert on the duties of the Electronic Filing Section, Electronic Payments Section, and the Cash Management Office. The ideal candidate has strong policy development and implementation skills along with oral/written communication skills and expertise with interpreting regulations, rules, and processes. Knowledge of tax rules, tax forms, and electronic filing computer systems as well as the ability to develop procedures, maintain effective working relationships with others, and supervise staff is desirable.

 

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, twelve holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions

• Subject to management approval, oversees the activities of the Electronic Commerce Division (ECD).
• Serves as a full line supervisor.
• Serves on various boards, councils, and committees as a technical expert on electronic commerce issues.
• Provides managerial direction, advice, and guidance to subordinates in resolving legal and procedural barriers, technical problems, and data processing issues.
• Provides managerial direction, advice, and guidance to subordinates engaged in designing, developing, and implementing new electronic filing systems for receipt and processing of different tax types and tax documents.
• Independently performs administrative functions related to the electronic filing and electronic funds transfer programs.
• Provides managerial direction, advice, and guidance to subordinates engaged in supporting electronic funds production programs.
• Provides managerial direction, advice, and guidance to subordinates engaged in providing customer service and supporting electronic filing participants.
• Plans, assigns, supervises, and reviews the activities of staff engaged in testing internal controls for cash management projects.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to the completion of four years of college with coursework in business or public administration.
• Requires prior experience equivalent to four years of progressively responsible administrative experience in a public or business organization.

Preferred Qualifications

• Five (5) years of experience