Principal Technical Consultant, Professional Services

Title: Principal Technical Consultant, Professional ServicesLocation: USA, Remote  EGNYTE YOUR CAREER. SPARK YOUR PASSION.Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values: Invested Relationships Fiscal Prudence Candid Conversations ABOUT EGNYTEEgnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com. Your Qualifications

• Strong technical skills that cover four or more of the following areas:
• Software Installation and troubleshooting skills
• Data and Permission migration tools
• Virtualization experience (VMWare, Hyper-V)
• Windows/Linux Server operating systems
• Execute and monitor scripts (python, SQL, PowerShell)
• Good understanding of Microsoft Active Directory, Azure AD, SSO
• Prior experience supporting Enterprise software or supporting Enterprise applications in technical capacity for a SaaS environment.
• Experience leading and mentoring other consultants
• Extensive Public Cloud experience, with additional experience migrating data and permissions being a major plus
• Extensive experience in Customer Facing implementation roles working remotely. Should be adept at leading technical discussions and implementation with stakeholders.
• Excellent customer engagement and strong communication skills.
• Attention to detail; adapt to process in a quick changing environment; proactive problem solver
• Bachelor’s degree in Computer Science, or a related technical discipline.
• 12+ years of relevant technical function experience

 What You’ll Do

• Execute complex, multi-phase, data migration projects involving hundreds of terabytes, ensuring successful customer deployment and adoption of Egnyte solutions
• Operate as an Egnyte Platform expert with specific and detailed knowledge of the platform across its Collaborate, Secure & Govern, and AI pillars
• Act as a liaison between customers and internal teams for monitoring, reporting and primary troubleshooting of migration jobs, authentication, permissions, and usage of the Egnyte Desktop application
• Engage with customers and internal teams to provide status and escalate issues
• Multi-task and manage multiple projects with strict deadlines
• Communicate professionally and succinctly and follow Standard Operating Procedures (SOP).

 COMPENSATION:
Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $160k - $178k annually. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location. BENEFITS:

• Competitive salaries and comprehensive benefits
• Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance.
• Paid holidays and sick time
• 401(k) Retirement Plan (Traditional and Roth)
• Health Savings Account (HSA) and Employee Assistance Program (EAP)
• Paid Maternal, Paternal, and Adoption Leave to help you grow your family
• Modern and collaborative offices located in Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
• Gym, cell phone, and internet reimbursement
• Free well-being apps such as Calm, Ginger, and Spring Health for Guardian are offered.
• Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more.
• Your own Egnyte account with lifetime access

 Equal Employment OpportunityEgnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pre