Customer Engineering Leader
GE VernovaAbout the role
Job Description Summary
As the Customer Engineering Leader, you will be responsible for the global Applications Engineering and North America Requisition Engineering teams. The role will own the full technical commercial proposal support, through contract signature and project execution through COD for all new units and services product offerings.Job Description
Roles and Responsibilities
- Work strategically with customers, Product Line, Commercial, and Projects teams to ensure alignment of engineering support to enable the desired orders growth
- Own the technical strategy for optimizing technical solutions for customer needs, across new units & services
- Responsible for the process and execution for project risk assessment prior to contract signature and represent this assessment at commercial milestones/R-table reviews
- Own all risk assessment and optimization tools & processes across the business, enabling faster response times, better customer optimizations and engineering productivity
- Support strategy for fleet leader launch & validation by working with commercial team to identify right opportunities, proper risk assessment, and customer acceptance
- Drive process & standardization around product offerings including simplified product portfolio & strategy for Design to Orders (DTOs) and customer options
- PowerUp: lead a team to enhance this offering and scale it to enable orders growth, fulfillment productivity and customer satisfaction. Help GE customers be more competitive and productive operating their GE assets through this offering.
- Provides engineering leadership to deliver projects with safety, quality, and cost. This includes delivery/maintenance of Bill of Materials (BOM), turbine software/parameters, and configuration accuracy for turbine & SCADA Systems.
- Execute Design to Orders (DTOs) as needed to deliver custom solutions where needed
- Lead Pre-COD PAC case resolution on time to support project fulfillment and customer need
- Act as a technical focal point for customers & projects organization during project execution to certificate of delivery for the project, including New Units, Repower, and Services.
- Own and improve processes for engineering deliverables during project execution, ensuring quality and on time capabilities in the full scope of Project Engineering
- Provide feedback to Systems & Subsystems teams within engineering for opportunities to improve our products to better fulfill customer needs
- Lead a team of engineers in work assignment, setting priorities & expectations, and overall coaching and development, including competency assessment, training plans, and performance evaluation.
Required Qualifications
- Bachelor’s degree in Engineering or related field
- Minimum of 8 years of engineering experience in design, project leadership, and/or customer support
Desired Characteristics
- Clear communication across multiple stakeholders, including internal and external customers
- Demonstrated ability to work through difficult problems & develop solutions
- Minimum of 2 years of demonstrated people leadership experience
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
For candidates applying to a U.S. based position, the pay range for this position is between $152,400.00 and $254,000.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.
Bonus eligibility: discretionary annual bonus.
This posting is expected to remain open for at least seven days after it was posted
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