Joybird Assistant Store Manager

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
 
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. 
 
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!

Job Summary:

This position plays a role in laying the foundation for our retail business. Reports to the Store Manager and plays an integral role in ensuring our stores are exceeding sales expectations. Assists the Store Manager with building a team of stylists, executing processes and procedures that help Joybird consistently provide top tier customer service, and ensuring that the store exceeds defined financial performance targets

Job Description:

✨ Sell Luxury. Live Modern. Earn Without Limits. ✨

Now Hiring: Assistant Store Manager – Joybird

Location: Manhattan, NY

Compensation: Base + Unlimited Commission

Joybird isn’t just comfort — it’s modern, elevated, and unmistakably stylish. We’ve redefined the way people see furniture, and now we’re looking for someone who can match that energy on the sales floor.

This is your chance to turn your natural charm, eye for design, and competitive drive into real results — and real income.

At Joybird we are looking for a pivotal leader responsible for driving sales growth and fostering a high-performing sales team. The role involves executing personnel and store sales initiatives to achieve revenue targets, while consistently upholding the company’s ethos of prioritizing people, optimizing processes, delivering exceptional products, and reinforcing the brand’s core values. This position plays a crucial role in elevating the store's sales performance and contributing to the overall company success and is held to the highest standards of ethics, integrity, and professionalism.

BENEFITS: 

• Health Insurance through Blue Cross/Blue Shield

• Optum for Prescriptions In-Network

• Dental and Vision Insurance

• Paid Vacation

• 401k with match

• Disability Insurance

• Life Insurance and AD&D

• Paid Bonding Leave

• Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free

• Employee Assistance Program (Free to all employees!)

  • Counseling sessions

  • Financial and legal resources

KEY RESPONSIBILITIES (other duties as assigned):

• Coach and mentor others and be a self starter able to identify problems and quickly implement solutions.
• Become an expert on the full Joybird catalog and provide style advice and product recommendations to suit a customer’s unique needs.
• Partner with the Store Leader to share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
• Assist Store Leader with scheduling and payroll to effectively meet the needs of the business and company expectations.
• Maintain operational excellence assisting with implementation of key policies, procedures, training and initiatives with your team.
• Play a role in recruiting top talent for the team.
• In partnership with Store Leader, analyze KPIs and reporting to create business solutions and exceed sales targets.
• Open and close the store, execute system opening and closing procedures, and handle cash where appropriate.
• Lead, uphold and embrace Joybird’s mission and core values.

SCOPE & IMPACT:
This role is responsible for the performance of the retail showroom – targets currently ranging from $5 - $8M annually.

MINIMUM REQUIREMENTS:

• A leadership background with 1-3 years of retail or hospitality management experience
• Bachelor’s degree, or 5 years Industry experience or equivalent
• Travel as required - Must be able to work evenings, weekends, and holidays

PREFERRED REQUIREMENTS:

• A strategic thinker– You don’t believe in following a specific path to solve every problem and are comfortable making judgment calls. You quickly understand the issue and create solutions to improve the customer and employee experience.
• A skillful guide– You clearly walk the customer through their purchase and set expectations for delivery and your strong ability t