Manager, Creative Direction - Experience & Events

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Job Overview
At T-Mobile, we don’t just lead in wireless—we lead in redefining what it means to be connected.

We’re looking for a Creative Direction Manager to help drive integrated storytelling and concept development when you physically experience our brand at events, partnerships and experiential activations. This is a hands-on creative leadership role where you’ll shape ideas, guide execution, and collaborate with writers, designers, and studio managers to bring big, brand-defining work to life.

You’ll lead the creative process from insight to idea to execution—across formats including brand, campaign, print, and digital. As part of T-Studios, you’ll work closely with business and marketing partners to make sure our creative not only hits the mark but feels unmistakably T-Mobile.
This is a role for a builder and a leader—someone who can help a team move fast, think smart, and stay bold. You lead from the front, check your ego at the door, and aren’t afraid to jump in and make things better.

Job Responsibilities:

• Guide creative direction and execution across multiple channels and formats
• Concept and lead campaign development, brand storytelling, and content initiatives
• Collaborate with designers, copywriters, and studio managers to ensure creative alignment, transparency, and consistency
• Direct build mockups and story development for brand, seasonal, event, and campaign creative
• Partner with business leaders and creative collaborators to translate ideas into powerful visual stories
• Help prepare and present creative concepts to internal leadership, including T-Studios leadership
• Mentor creatives across subject areas and help elevate the team’s thinking and output
• Stay grounded in the T-Mobile and Metro by T-Mobile voice and visual system, while helping evolve it across new formats and ideas
• Stay curious—especially around tools like AI and automation that can improve creative thinking and speed
• Thrive in a fast-paced, high-collaboration culture where craft and speed both matter

What You’ll Bring:

• High School diploma (required)
• 4–7 years of creative leadership experience in agency, in-house, or studio settings
• A portfolio of work that shows strong creative direction, storytelling, and execution across channels
• Proven success leading and mentoring creative teams and guiding projects from brief to launch
• Experience with cross-functional collaboration and executive-level presentation
• Ability to translate strategy into concept and concept into execution
• Deep understanding of design, visual language, and creative systems
• Strong communication, organization, and leadership skills
• Curiosity around AI, automation, and how creative workflows are evolving
• Passion for collaboration and a builder’s mindset.

Why T-Mobile?

We’re more than just a wireless company; we’re a brand that pushes boundaries. We don’t settle for incremental change; we leap forward, driven by an insatiable hunger for innovation and progress. Our mission is to redefine connectivity for our members, employees, and communities. As part of our team, you’ll have the opportunity to shape the future of our brand, driving creativity, innovation, and impact in everything you touch. If you’re ready to lead with vision and leave your mark, we want to hear from you.

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $91,600 - $165,300

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performanc