AMERs East Construction Quality Manager

Microsoft’s Cloud Operations + Innovation (CO+I) organization is the engine that powers our cloud services. Our data center construction team is dedicated to delivering the highest quality data centers for our cloud services. As we continue to revolutionize the way construction projects are planned, managed, and executed, we are seeking to fill the role of AMERs East Construction Quality Manager to join our diverse and inclusive team. This role will play a crucial part in ensuring the high standard and reliability of our product.   

The AMERs East Construction Quality Manager is responsible for implementation of the construction quality program across all Microsoft sites.  They will utilize industry best practices and lessons learned to implement a quality management program to ensure site teams adhere to project parameters and meet the highest standards of performance, functionality, and safety.     

The AMERs East Construction Quality Manager will collaborate with our construction, procurement, and engineering teams to ensure that our quality tools and processes fit the needs of the business and are continuously improved to deliver best in class performance on our Data Center build projects.   

The AMERs East Construction Quality Manager reports directly to the AMERs East Construction Quality Director and works across the regions to ensure consistency and continuous improvement in the QAQC (Quality Assurance and Quality Control) program.    

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.      

Responsibilities

Accountability

• Responsible for Leadership of Safety, Quality Programs (including Quality Assurance and Quality Control –QA/QC Management Programs) and predictable delivery to meet the business need date and cost expectations.  
• Responsible for leading quality project delivery across multiple Regions, campuses and oversight of project teams on those projects  
• Promote collaboration with all partners and stakeholders in support of the construction project delivery at the expectations of Quality Assurance and Quality Control, with indicators to show performance within KPI expectations 
• Provide oversight of the Regional and Sub-Regional Quality Managers within the AMERs East Portfolio and overall team to ensure that the projects are delivered to Quality Expectations 

Business Processes

• Responsible for Leadership across multiple regions and campuses for Safety, Quality and predictable delivery to meet the business need date  
• Create and maintain best practices to identify and incorporate high quality delivery solutions. 
• Hold General Contractors and vendor quality performance at the highest levels of Quality per the Contract 
• Drive deployment of Quality Programs and solutions that can be socialized across projects.   
• Facilitate decision-making to drive timely solutions, schedules, and manage change as required.  
  Apply influence, strategies, and negotiat