Operations Resource Specialist

At Atmos Energy, we enjoy an employee-focused culture with rewarding work, competitive pay, work-life balance, inclusion and diversity, and excellent benefits.
Atmos Energy offers benefit eligibility on the first day of employment and they include:

  

Company-Provided Benefits

• Holidays and Paid Time Off
• Parental Leave
• Retirement Savings Plan (Matching and Fixed Annual Company Contribution)
• Annual Bonus Opportunity
• Employee Assistance Program
• Short-Term and Long-Term Disability Plans
• Basic Life Insurance
• Health Savings Account (HSA) Company Contribution with HDHP
• Employee Assistance Program
• Wellness Programs
• LifeLock Identity Theft Protection
• Paid Training
• Linked-In Learning

  

Voluntary Benefits

• Retirement Savings Plan
• Medical Insurance and Prescription Drug Coverage
• Dental Insurance
• Vision Insurance
• Employee/Dependent Life Insurance
• Employee/Dependent Accidental Death & Dismemberment Insurance
• Healthcare, Dependent Care and Limited Purpose Flexible Spending Accounts

Top Employer Recognitions

America’s Best Employers – Forbes Magazine

The 100 Most Trustworthy Companies in America - Forbes Magazine

Top Places to Work - Dallas Morning News

Best Places to Work - Mississippi Business Journal

Best Place to Learn - Dallas Chapter of the American Society for Training and Development (ASTD)

THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION

Additional task to include but not limited to on/off boarding contingent workers, working with internal and external customers to manage Operator Qualifications, welding certifications and sub-contractor disclosures.

Posting will be dependent on successful candidates' location but will be within the metroplex.

Primary Duties

1. Serves as a community/customer liaison to support business/emergency processes and escalated concerns/
requests related to operations, large-scale special projects and emergency situations within communities served.
2. Develops positive working relationships with community members.
3. Communicates with internal business partners and external customers to ensure expectations are met and
escalated issues are resolved.
4. Drafts and proposes new and/or modified processes and procedures to align with changing requirements and
business needs.
5. Serves as liaison with internal departments to determine and develop project communications.
6. Represents the Company with community leaders and customers providing operational and emergency support
regarding processes for living accommodations, financial needs, special circumstances accommodations, claims
filing and any other issues that may arise in unforeseen circumstances.
7. Promotes the Company's safety culture.
8. Keeps abreast of community and internal operational activities to support community partnerships.

MINIMUM REQUIREMENTS

Educational/Experience Level:
Bachelor's degree in Communications, Public Affairs, Business Administration or related field and five years'
experience preferably in the natural gas or related industry.
Communication Skills:
Requires the ability to communicate with internal and external customers with the ability to obtain and/or provide
explanations and/or information on technical or other complex concepts to individuals with little or no background in the area under discussion.
Numeric Skills:
Requires the ability to perform analyses involving ratios, percentages and simple statistical methods.
Computer Skills:
Requires basic computer skills for data entry, reference and /or retrieval tasks.
Work Conditions:
Primary job responsibilities require work inside and outside the office. Travel may be required.
Requires occasionally performing activities including, but not limited to, driving, bending, stooping, grasping, reaching, twisting, turning and/or lifting.

Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Job Family:

Public Affairs