Director of Sales, Novus & Speedy Glass

Director Sales – Job Description

Title:                            Director Sales, Novus & Speedy Glass

Reports To:                 Senior VP Sales

Location:                     USA

The Director of Sales’ role is to secure existing and new business through Insurance, Fleet and Broker channels. The director will also work closely with our third-party administrator (TPA), building and establishing a comprehensive network of glass providers. As a key member of the sales team, the ideal candidate will have strong relationship-building capabilities, and the ability to understand and deliver the NOVUS Glass / Speedy Glass USA value propositions. Reporting to the SVP, the ideal candidate will play an integral role in supporting and driving our sales objectives at the national level, while supporting our strategic partners at the location level.

Core Competencies

• Adaptability & teamwork
• Communication
• Decision making
• Negotiation
• Networking & relationship building
• Problem solving
• Results orientation
• Strategic thinking

Job Duties

• Develop a rapport with new clients, serve as primary point of contact in managing existing partnerships with key accounts
• Insurance relations, KPI performance coaching, estimate review, and Franchisee management
• Represent and promote NOVUS Glass and Speedy Glass USA at industry networking events, conferences, and tradeshows
• Develop, manage and nurture new business accounts and partnerships
• Work closely with our TPA to build a network system that exceeds our insurance and fleet accounts’ expectations
• Review KPI performance and financial results with locations as needed to track activity on accounts
• Keep business partners informed on shop details and growth opportunities
• Provide performance coaching monthly and additionally, as needed, to ensure compliance
• Meet with insurance partners on behalf of locations to negotiate rates, address concerns, etc.
• Meet with locations as needed to provide support for various accounts
• Manage system compliance with our network of locations
• Address customer complaints/concerns that arise, provide support to franchisees to resolve
• Liaise with senior management to determine organizational strategy and initiatives
• Collaborate with the executive team to develop short- and long-term strategic plans
• Maintain extensive knowledge of current market conditions
• Other duties as assigned

Requirements

• Minimum of five to ten (5-10) years of sales experience in the automotive glass sector or a related industry and/or insurance claims experience
• Ideally possess postsecondary degree or diploma in business, marketing, economics, or a related field
• Ideally possess existing contacts and relationships with corporate and insurance clients.
• Proven understanding of the industry, and track record of generating new business and achieving sales targets
• Strong experience in all aspects of sales, including growth strategies, management, account development, and business planning
• Excellent grasp of brand building and articulation of value propositions
• Excellent organizational, strategic, planning, and implementation skills
• Ability to create realistic schedules and meet deadlines under stress and interruptions
• High level of critical and logical thinking, analysis, and reasoning to identify underlying principles, reasons, and facts
• Strong analytical and research skills
• Excellent interpersonal, communication, and relationship management skills
• Excellent attention to detail and a high degree of accuracy
• High level of integrity, confidentially, and accountability
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills

Work Conditions

• Ability to attend and conduct presentations
• Approximately 40% travel will be required