Sr. Director, Enterprise Communications
American Red CrossAbout the role
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us—Where your Career is a Force for Good!
Job Description:
WHY CHOOSE US?
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
WHAT YOU NEED TO KNOW ABOUT THE JOB:
The Senior Director, Enterprise Communications is a high-profile leader who will drive a critical internal and external communications agenda aimed at enabling the Red Cross to deliver its mission. From an external standpoint, this role will be responsible for developing and executing an enterprise-level reputation management plan across paid, earned, shared and owned channels as well as managing issues and crisis communications as needed. Internally, this role will focus on building and executing a comprehensive internal communications plan that educates, engages and inspires our employees. This person must bring a strategic mindset and highly adaptable leadership approach, be comfortable leading through influence and effective in counseling and collaborating with senior-level leaders, including the CEO. This job requires a deep understanding of the various lines of business and the ability to work closely with them to reach their goals. This role is a member of the communications senior leadership team and manages other internal functions of the Communications Team, such as measurement & reporting as well as the American Red Cross archives.
The work location for this position is 100% virtual/work from home. While the position can be worked from anywhere in the United States, preference to work an East coast or central time zone business hours.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
· Develop and execute enterprise reputation management plan across paid, earned, shared and owned channels that reinforces support and trust in the Red Cross among communities, partners, donors and mission-enabling stakeholders.
· Develop and execute innovative employee communications plans that leverage existing or new channels, lead as key point person for internal communications efforts for corporate-wide projects/initiatives, support leadership visibility and communications needs.
· Oversee communications monitoring and reporting capabilities to ensure impact and value of efforts are demonstrated effectively.
· Oversee team managing Red Cross archives.
· Work with leaders and cross-functional teams to respond to issues and manage crisis communications efforts as needed.
· As member of Communications leadership team, collaborate with peers to set strategic agenda for overall function, deliver communications that advance Red Cross mission, develop staff and capabilities of modernized function.
· Manage five direct reports in a virtual environment.
WHAT YOU NEED TO SUCCEED (required/minimum qualifications):
• Education: Bachelor’s degree in Public Relations, Communications, Marketing or related field.
• Experience: 10+ years of related experience.
• 7 years staff management experience required.
• A transformational leader with experience developing and executing external and internal communications campaigns activated across many channels.
• Experience developing and leading communications strategy for dynamic organizations that have experienced significant change.
• Have a track record of working with and counseling senior management and ability to interact with and influence all levels of an organization.
• Strong background in media relations, social media and executive visibility, as well as experience managing crisis communications and working with cross-functional team to gain
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s