Senior Project Manager - SaaS Implementations (Data Migration Focus)

Senior Project Manager - SaaS Implementations (Data Migration Focus) 

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice:
At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us
Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement. We are building a modern data foundation to support our next phase of growth.

About This Role

Togetherwork is seeking an experienced and highly driven Senior Project Manager to lead large, complex, client-facing software implementation projects. This role requires a strong blend of technical expertise, project management discipline, and exceptional communication skills. You will partner with cross-functional teams and external clients to deliver high-quality implementations that meet functional, financial, and timeline objectives while driving outstanding customer experiences.

What You'll Do:

• Serve as the primary project lead for external client-facing software implementation projects, ensuring on-time and on-budget delivery aligned with client expectations.
• Coordinate cross-functional teams, including solution consultants, developers, data migration specialists, and product teams.
• Oversee integration dependencies, data migration planning, and technical delivery milestones to ensure readiness for testing and go-live.
• Manage all phases of the project lifecycle, including planning, resource scheduling, risk management, execution, change control, and closure.
• Actively engage with clients to understand business processes and recommend optimizations based on industry best practices.
• Lead internal project teams by allocating resources and tracking progress against project goals.
• Ensure clear communication across technical teams, client stakeholders, and executive sponsors.
• Monitor and report on project status, risks, issues, and financials to leadership and clients.
• Facilitate service delivery using internal systems, standard operating procedures, and project management best practices.
• Develop a strong understanding of solution architecture to effectively coordinate technical teams and partners.
• Leverage AI-enabled tools to support planning, risk identification, and documentation while maintaining accountability for outcomes.
• Drive continuous improvement initiatives and contribute to internal knowledge sharing.
• Serve as an escalation point for complex client-facing issues requiring technical insight.
• Champion exceptional customer experience throughout the project lifecycle.

What You'll Bring:

• Bachelor’s degree from an accredited college or university.
• 8–12 years of project management experience, with a focus on external, client-facing technical projects.
• Strong technical background, including familiarity with Microsoft technologies (Windows, Office Suite).
• Proficiency with Microsoft Project and other project management tools.
• Experience delivering enterprise SaaS or CRM implementations, including integrations, data migration, and custom development.
• Demonstrated experience managing project financials, including budgets, billable hours, and change orders.
• Proven ability to lead technical teams and communicate effectively with both technical and non-technical stakeholders.
• Exceptional verbal and written communication skills with a strong customer-first mindset.
• Strong problem-solving abilities with experience resolving complex technical and operational challenges.
• Highly organized with the ability to manage multiple concurrent projects in a fast-paced environment.
• Self-motivated team player who can influence others and drive collaborative results.

Preferred:

• PMP or similar Project Management certification.
• Experience with CRM platforms (e.g., Microsoft Dynamics 365).
• Experience with Association Management Systems (AMS) or similar platforms.
• Background working with associations, nonprofits, or membership-based organizations.

Why You’ll Love Working Here
At Togetherwork, we help com