Director, Commercial Data Operations

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

As Director, Commercial Data Operations in AbbVie's Analytics and Performance Excellence (APEX) organization, you will provide visionary leadership and strategic oversight to the commercial data ecosystem, driving excellence in data operations, governance, product innovation, and business impact. You will lead cross-functional teams to deliver on ambitious transformation objectives—accelerating AI capabilities through AI-ready data foundations, enhancing data quality, and operationalizing enterprise-class commercial data solutions for analytics, business intelligence, and strategic decision-making across US Commercial, Patient Services, and related domains.

Key Responsibilities:

Strategic Data Operations Leadership

• Develop and execute end-to-end data strategies in syndicated Rx/Sales and Claims domains, harmonizing and scaling data assets to maximize value, compliance, and agility for business stakeholders.

• Accountable for timely, on-budget delivery of high-quality data products (claims, Rx, sales, syndicated data, consumption layers), ensuring alignment with commercial milestones, budget owner requirements, and APEX objectives.

• Lead and manage annual budgets for data and cloud compute; prioritize investments and resource allocation to support evolving business needs and innovation goals.

• Deliver transformative data products and metadata enhancements to support GenAI, machine learning, NLP, and chatbot capabilities.

Data Quality, Governance, & Issue Management

• Champion enterprise data governance frameworks to ensure integrity, transparency, stewardship, and trustworthiness of commercial data assets.

• Lead requirem