Senior Inside Sales Manager

The Role 

We are seeking a Senior Inside Sales Manager to develop, lead and scale Midmark’s Inside Sales team within a newly created Inside Sales Center of Excellence. Reporting to the Vice President of Medical Sales, this role is responsible for overseeing a high-performing team of inside sales professionals, ensuring execution of sales strategies, CRM utilization, and cross-functional alignment. You’ll be empowered with a high degree of latitude and will collaborate across departments to support growth, efficiency, and customer success across territories. 

Location 

The preferred locations for this position are Versailles (OH), Columbus (OH), Cleveland (OH), Chicago (IL), Indianapolis (IN), Lexington/Louisville (KY), or Pittsburgh (PA).  For any location outside of Versailles, this is a remote eligible position.

Primary Responsibilities 

Sales Leadership & Strategy 

• Create SOPs, best-practice playbooks, and tools for inside sales scalability and excellence. 

• Establish team KPIs, monitor dashboards, and manage quota assignments and compensation plan alignment with Sales Operations. 

• Structure and adjust Inside Sales teams to ensure alignment with account tiering, territory capacity, and coverage optimization. 

• Evaluate, select, and manage third-party partners for lead development, quoting, or customer support services. 

Team Development & Coaching 

• Recruit, hire, and onboard Inside Sales Partners, Lead Development Reps, and other key resources. 

• Coach team members on “The Challenger Sale” and “The JOLT Effect” sales methodologies, pipeline creation, and opportunity progression best practices. 

• Oversee adherence to service level expectations (e.g., lead response time, quote turnaround) and ensure timely stage progression. 

• Lead regular pipeline and territory performance reviews in collaboration with Sales Directors to forecast and drive results.