Store Manager

ALOHA Collection is a fast growing lifestyle brand that was born out of a love of travel, adventure and the ocean. This California based brand with Hawaiian roots located in Encinitas, CA focuses on travel accessories. Travel is our inspiration, the beach is our home.

ROLE OVERVIEW

The Retail Store Manager will be responsible for managing day-to-day operations at our Ala Moana store. This is a full-time, on-site role that involves overseeing staff, ensuring excellent customer service, inventory management, visual displays, loss prevention, and reporting. The Retail Store Manager will be expected to work closely with the leadership team to develop strategies that maximize sales and profitability.

WHAT YOU'LL DO

• Assigns duties to team members and manages all aspects of the team schedule,  including break periods, work hours, and vacations. 
• Trains team members in job duties, store policies & procedures; keeps team informed  by communicating relevant company information and updates.
• Orders merchandise, supplies, and equipment for both the retail space and operating  needs of the team. 
• Monitors and records delivery of merchandise, compares record with merchandise. ordered, and reports discrepancies to control costs and maintain correct inventory  levels. 
• Meet (monthly/quarterly) strategic goals and sales targets of the store by maximizing  sales and gross profit, reviewing sales performance, controlling expenses, and  managing inventory. 
• Prepares sales and inventory reports; recommends additions to or deletions of  merchandise to be sold in department based on various factors, i.e., sales and  customer interest. 
• Receives, examines, and processes customer returns. 
• Inspects merchandise to ensure it is correctly priced and displayed
• Recommends additions to or deletions of merchandise to be sold in store.
• Prepares sales and inventory reports; recommends additions to or deletions of  merchandise to be sold in store based on various factors, i.e., sales and customer  interest. 
• Attends customer questions and complaints, examines returned merchandise, and  resolves problems to restore and promote good public relations. 
• Assists sales workers in completing difficult sales.
• Plans store layout, displaying merchandise and advertising materials in an appealing  and creative manner; inspects merchandise to confirm it is correctly priced and  displayed. 
• Ensure that all store operations run smoothly throughout the day while providing a  tidy, clean, and welcoming environment. 
• Commits to understanding all aspects of the ALOHA brand as well as extensive  product information (uses, silhouettes, prints, pricing, etc.) to ensure customers are  provided with the highest quality of service. 
• Sells merchandise and assists team members in navigating and closing difficult sales;  continuously coaches and supports development of team members’ sales and  customer service skills. 
• Participate in any necessary interview processes to select new team members that  meet the job description criteria and will fit seamlessly into the brand and team  culture. 

EXPERIENCE WE'RE LOOKING FOR

• Two to four years experience in retail management
• Solution driven with high-level problem-solving skills
• Self sufficient with the ability to take initiative
• Exceptional time management skills
• Ability to effectively communicate via Google Meets, email, and Slack Competencies

WHAT YOU'LL BRING TO THE TABLE

• Able to pivot and adjust well in constantly changing environment
• The ability to multitask, set priorities and work well under pressure.
• Great interpersonal skills, customer service and a positive attitude
• Friendly, Courteous, and Approachable

WHAT WE OFFER 
From the start, our founders, Heather and Rachael, envisioned a company culture that was both dynamic and intentional. Today, ALOHA Collection proudly upholds those same values. Every member of Team ALOHA, from the director level and beyond, receives opportunities for personal and professional growth, alongside education about Hawaiian culture and the company’s origins. We believe in putting family first, which is why we offer flexible work-from-home options and provide understanding when life’s unexpected moments arise. And if you haven’t heard, we LOVE working together!

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings acco