Head of Technology , Enterprise Protect, Operational Resilience (US)

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$250,000 - $370,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Technology Solutions

Job Description:

The Head of Technology, Enterprise Protect, Operational Resilience owns the journey vision, product roadmap and objectives and align the team around delivery goals; responsible for the Product vision and strategy and ensuring adapts to changing customer preferences and the competitive landscape.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Technology Operational Resilience products are responsible for the ensuring TD’s ability to respond and recover from operational disruptions
• Resilience Process Management defines and implements an end-to-end process to manage TD’s technology operational resilience posture; this includes resilience strategy and plans, process mapping and resilience remediation management
• Cyber resilience enables TD’s ability to respond and recover from major cyber attacks and disruptions to critical business processes; cyber resilience planning and testing
• Technology resilience enables TD’s continuity of operations during major incidents and disasters, limiting impact to critical business functions Disaster recovery planning, testing and Architecture analysis
• Third Party resilience enables TD’s ability to reduce impact from compromised Third Parties and respond to Third Party service disruptions or degradations; external dependency mapping, third party continuity planning and third-party DR integration
• End of Life (Currency) defines and manages TD’s bank program to manage security risks associated with aging technology assets; currency security management, mitigation planning and remediation management
• Data resilience defines and manages TD’s bank program to manage risks associated with data loss and corruption; data resilience planning, testing and scenario analysis

Education & Experience:

• Undergraduate degree required; Post Graduate degree preferred
• 15+ years of experience required
• Experience leading large ($50MM+) programs of high complexity and broad organizational impact
• Experience communicating and collaborating with executive stakeholders (SVP/EVP, CXO, Group Head levels)
• Strong influence and persuasion skills
• Remains resilient under pressure
• Demonstrated capability to build and develop high performing teams at AVP level and below
• Engages executive stakeholders appropriately to review program progress, obtain input, validate and approve key decisions
• Provides advisory/support in the role of relationship manager to one or more business segments in delivery domain expertise

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here t