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Customer Service Representative - Entry Level - Immediate Hire

New Catalyst Incorporated
Louisville, United Statesfull_timeVerifiedPosted 11 Dec 2025
💰 $56,000/yr($48,000/yr$56,000/yr)

About the role

Are you passionate about making a difference in your community? Join our mission-driven outreach and marketing team, where you'll help bring nonprofit campaigns to life through face-to-face engagement, live events, and grassroots outreach.

This isn’t a call center job—no scripts, no cold calls—just real conversations that drive change and inspire action.

About Us

We partner with leading 501(c)(3) nonprofits, advocacy organizations, and socially responsible brands to raise awareness, engage communities, and build donor support. Through live events and in-person outreach, we create authentic connections that generate real-world impact.

What You’ll Do

As a Customer Service Representative, you’ll be the front-line voice of nonprofit campaigns and socially responsible brands. You’ll help people understand, connect with, and support causes that matter.

Key Responsibilities:

  • Represent nonprofit organizations at live events, fundraisers, and community outreach programs

  • Engage the public in a friendly, professional, and authentic manner

  • Share compelling stories about social causes, nonprofit missions, and community impact

  • Educate individuals on ways to get involved and support nonprofit initiatives

  • Build relationships that foster long-term donor engagement

  • Collaborate with your team to ensure campaign success

  • Uphold company values of integrity, compassion, and professionalism

Who We’re Looking For

No prior experience required! We provide paid training and mentorship to help you succeed.

You’re a great fit if you:

  • Have strong communication and interpersonal skills

  • Are enthusiastic, outgoing, and people-oriented

  • Are passionate about nonprofits, advocacy, or social impact

  • Thrive in fast-paced, public-facing environments

  • Are a team player, reliable, coachable, and eager to grow

  • Are 18+ and legally authorized to work in the U.S.

Why You’ll Love This Job

  • 💰 Paid training in outreach, nonprofit marketing, and donor relations

  • 🚀 Career growth opportunities into leadership and campaign management

  • 🌍 Opportunities to travel and represent causes at major community events

  • 🤝 Inclusive, collaborative team culture that celebrates your contributions

  • 💼 Work that creates real impact in communities nationwide

  • 📚 Develop valuable skills in fundraising, public engagement, and nonprofit marketing

Start Your Purpose-Driven Career

Whether you’re starting your career, pivoting into a meaningful field, or looking for a team that values impact over profit, this is your chance to grow while making a difference.

📢 Apply now to become a Customer Service Representative and help create positive change, one conversation at a time.

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Company

New Catalyst Incorporated

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