Community Health Worker - Springfield Women's Health

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Community Health Worker 

 

Primary Function/General Purpose of Position  

The Community Health Worker focuses on direct support, outreach, and engagement to improve community health outcomes, focusing on improving health, well-being, and access to essential services. The Community Health Worker serves as a liaison between community members or patients and health and social service systems, providing culturally appropriate health education and addressing basic social drivers of health. Community Health Workers may work in a variety of settings, including serving in the community or assisting patients in physician practices based on specific market design.  

 

Essential Job Functions  

• Builds trusting relationships with individuals and communities to mediate between individuals and health/social service systems. Identifies and engages individuals and families in need through outreach activities and community events. 

• Evaluates the specific needs and challenges faced by community members, including health, social, and educational needs. Identifies barriers such as housing, food insecurity, and transportation challenges, and connects individuals to appropriate resources.  

• May conduct outreach activities, including home visits and participation in community health fairs and local events, to build awareness and engage underserved populations.  

• Maintains accurate and up-to-date records to support advocacy efforts, monitor outcomes, and contribute to program evaluation.  

• May perform or assist with health education and/or basic health screenings, such as blood pressure and glucose checks, under appropriate supervision.  

• Provides support to ongoing community health programs. 

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. 

 

Licensing/Certification 

​​Community Health Worker (CHW) Certification in the state of practice (preferred; required within 12 months of hire)​  

 

Education 

​​​High School Diploma or equivalent (required)​​  

Bachelor's degree in Social Work, Public Health, Psychology, or related field (preferred) 

 

Work Experience 

​1 year of recent experience in a community outreach or healthcare setting (preferred) 

 

Training 

None 

 

Language 

Bilingual based on market needs (preferred)  

 

Patient Population  

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