Process Lead - Logistics

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

As a Process Lead, you are responsible for overseeing the operational processes of an organization to support business goals. This role evaluates the efficiency of workflow procedures, identifying inconsistencies, and revising processing techniques as needed to improve deliverables, maximize productivity to achieve business goals. You are responsible for training new employees, sharing best practices, and ensuring team members are qualified to

perform the work. You motivate and provide guidance to team members, cultivate and reinforce appropriate group values, norms, and behaviors, guided by Roche operating principles. As a Process Lead you have excellent communication and organizational skills and identify opportunities that would drive the business forward.

This is an essential position supporting the organizational goals requiring attendance on weekends, holidays and during emergency or exceptional conditions.

The Opportunity

Quality and Safety

• Maintain Right to Operate and ensure that all processes are performed in a safe and healthy manner; Address and escalate any potentially unsafe hazards; Timely reporting and investigations of safety hazards, incidents and near misses.

• Maintain the quality system and achieve our quality objectives. Audit readiness (OSHA, FAA, FDA, etc.); Represent team during internal audits/inspections.

• Ensure accuracy and completeness of all procedures and instructions related to the proper receipt, quarantine, storage, and disbursement of materials as it relates to FDA, OSHA, FAA, QSR, ISO, Good Manufacturing Practices, manufacturing exception events (MEEs) and other Roche policies and procedures.

• Coordinate, facilitate and provide the time for team members to complete and execute training (e.g. NCRs, OJT, Operating Procedures, Manufacturing Work Instructions). Responsible for maintaining greater than 95% in training compliance. 

• Inventory accuracy and adherence to inventory control processes (TECO, Cycle counts, etc).

• Assists with investigations, reworks and corrective actions. Ensures all governmental regulations are to be followed (i.e. Import/Export, Customs, DOT, IATA) as it relates to the proper storage, handling, packing and shipping of materials. 

Production

• Monitor, balance, delegate and provide detailed direction to employees and contractors in order to achieve production goals and adherence to the production schedule.

• With support from the Leader, coordinates and schedules resources in receiving, conveyance, warehousing, inventory management and/or shipping operations. Oversees activities related to the receipt, storage, disbursement and accountability of packaging, raw material intermediates, parts and miscellaneous supplies.

• 20% to 40% line support to include but not limited to: Receive, material handle, build product/materials, formulate bulk solutions, facilitate material availability, SAP transactions/confirmations and packet review, audit processes, allocate resources and protocol/validations.

• May be required to handle or manage hazardous materials.

Continuous Improvement

• Ensures adherence to 6S, cycle times and standard work; Identifies and implements process improvements and continuous improvement initiatives.

• Troubleshoots problems, engages appropriate support functions and assists in implementing preventative measures.

• Collect data, populate and trend daily metrics (e.g. Safety, Quality, Cost, Delivery) to identify gaps and support operational excellence initiatives and improvements.

Teamwork and Collaboration

• Proactively collaborate with peers in other shifts/functions to ensure daily targets are achieved. 

• Provide feedback to the Leader on employee performance (contribution, attendance, quality, etc.) for pe