Senior Clinical Specialist, Cardiac Ablation Solution - Raleigh / Durham, NC
MedtronicAbout the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives.
CAS seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action.
* As this is a field based role, there may be up to 80% travel within the assigned territory. Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application, and you will need to produce or obtain an auto insurance policy. *
*Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. Clinical Specialists are periodically required to work weekends, evenings and nights. *
To find all CAS Clinical Specialist roles available please use #cascs in the key word search at Medtronic Careers
Primary Responsibilities
Technical Support / Clinical Support
Represents Medtronic CAS during ablations procedures to provide troubleshooting and other technical assistance
Receives technical inquiries by customers. Researches solutions to questions or problems (e.g., Catheter, Console, Generator support)
Educational Support
Educates and trains physicians, hospital personnel and office staff on technical matters relating to AFS products and related procedures.
One-on-one training sessions
In-service education programs
Seminars and/or outside symposiums
Assists RM and field training department in educating/training new Clinical Specialists and Account Managers
Provides training and resources for hospital staff to enable them to conduct training for their personnel
Sales Support
Updates sales representatives concerning procedure. Immediately notifies Account Manager regarding issues or problems requiring follow-up
Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support
Promotes the safe and effective use of Medtronic CAS products and related procedures
Understands national, regional and territory sales objectives. Works in partnership with Account Manager to achieve exceed goals
Required Qualifications
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