Technical Business Analyst

At Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives every day. We are tremendously proud to be certified as a ‘Great Place to Work’ four years in a row. In 2022, we were awarded US Fortune Best Workplaces in Health Care™, Fortune Best Workplaces for Millennials™ & Fortune Best Workplaces for Women™.

Improving lives and elevating performance are at the heart of everything we do. That’s why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy — delivering value throughout the entire health system. Leveraging our proven Shields Performance Platform – we deliver the financial results that health systems demand and the superior outcomes patients deserve. With the foremost leaders in specialty pharmacy on our team; proven success partnering with more than 70 health systems; and a vested interest in delivering measurable results – we are the partner health systems trust to transform their specialty pharmacy into a powerful growth engine and elevate performance where it matters most.

 

At Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives every day. We are tremendously proud to be certified as a ‘Great Place to Work’ four years in a row. In 2022, we were awarded US Fortune Best Workplaces in Health Care™, Fortune Best Workplaces for Millennials™ & Fortune Best Workplaces for Women™.

Improving lives and elevating performance are at the heart of everything we do. That’s why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy — delivering value throughout the entire health system. Leveraging our proven Shields Performance Platform – we deliver the financial results that health systems demand and the superior outcomes patients deserve. With the foremost leaders in specialty pharmacy on our team; proven success partnering with more than 70 health systems; and a vested interest in delivering measurable results – we are the partner health systems trust to transform their specialty pharmacy into a powerful growth engine and elevate performance where it matters most.

 

Job Purpose: 

Shields Health Solutions is seeking a highly motivated Technical Business Analyst to join our software engineering team in our Data Analytics department.  This technical business analyst role will be responsible for gathering, analyzing and documenting requirements, work with the teams to create solutions, perform QA and help implement and roll out the solutions. Candidate should have first-hand knowledge of data and data driven applications, the software development process, and a solid understanding of general IT fundamentals.

Job Duties: 

• Create and present functional and technical requirements to business and IT teams and write user stories and acceptance criteria
• Analyze problems/projects to identify scope and root cause and then document the outcomes
• Work with various users at all levels IT Teammates, Business Managers, Executives and end users to plan and offer automated solutions, process reengineering and manage expectations and progress
• Discover functional dependencies and help make recommendations on system/business solutions to mitigate risk
• Facilitate data requirement review sessions with functional owners and end-user representatives
• Be the go-to-person Subject matter expert (SME) on all projects under their responsibility
• Write and review test cases and perform QA/Testing
• Manage UAT with end users including coordination and user acceptance signoff
• Prepare user and technical documentation
• Lead agile teams through iterative development for assigned projects
• Meticulously prepare and maintain all project artifacts such as functional requirements, action items, decision points, test cases, project timelines, gap analysis, meeting notes and agendas
• Participate, lead or conduct project status meetings with key project stakeholders and Team members
• Keen ability to detect when a project is stalling and what course of action (technical or operational) is required to get the project or issue back on track
• Managing technical/operational problems and follow through on resolution
• Ability to chase down and helping to solve data problems by using tools like Excel, Postgres SQL queries, Python, JSon
• Strong analytical skills with ability to break down/understand request and troubleshoot at every layer from the application to the database layer
• Perform qualitative and quantitative data analysis
• Ability to do agile modeling such as activity diagramming/data modeling/process modeling/system modeling to communicate to Software Engineers data requireme