Who We Are

Verily is a subsidiary of Alphabet that is using a data-driven approach to change the way people manage their health and the way healthcare is delivered. Launched from Google X in 2015, our purpose is to bring the promise of precision health to everyone, every day. We are focused on generating and activating data from a variety of sources, including clinical, social, behavioral and the real world, to arrive at the best solutions for a person based on a comprehensive view of the evidence. Our unique expertise and capabilities in technology, data science and healthcare enable the entire healthcare ecosystem to drive better health outcomes.

Description

As a Customer Delivery Executive, you are responsible for leading and managing the delivery of services and projects to customers, ensuring they are completed on time and to the required quality standards while building strong customer relationships. You will act as a key point of contact for customers, managing relationships and expectations, and driving the overall success of the customer engagement.

This role requires you to be onsite at the client's location 5 days per week.

Responsibilities

• Client and Stakeholder Management: Cultivating strong relationships with clients and C-suite stakeholders, understanding their needs, and ensuring their satisfaction and long-term partnership with Verily.

• End-to-End Program Delivery: Managing the full project lifecycle from planning to execution, ensuring clear deliverables and proactive risk mitigation to deliver value to clients.

• Internal Coordination and Leadership: Leading and motivating internal teams to collaborate effectively and deliver high-quality work that aligns with client goals.

• Risk and Quality Management: Identifying, communicating, and proactively addressing potential project risks and issues while ensuring all deliverables meet high-quality standards.

• Strategic Communication: Providing clear and effective communication on project status, risks, and value delivery to both internal teams and external stakeholders.

Qualifications

Minimum Qualifications

• Bachelor's degree in business, healthcare, or a related field.

• 5+ years of experience managing customer delivery for large enterprise engagements, with a deep understanding of the healthcare provider market.

• Demonstrated success in delivering complex technology programs.

• Experience building and maintaining strong customer relationships, both internally and externally.

• Excellent communication, presentation, and analytical skills, with a consultative and collaborative approach.

Preferred Qualifications

• Experience with complex software and service offerings, specifically with processes involving multiple stakeholders.

• Proven ability to work with Academic Medical Centers and other healthcare institutions.

• A proactive and adaptable mindset, with the ability to take initiative and thrive in a dynamic, fast-paced environment.

• An entrepreneurial mindset and a desire to collaborate, learn, and grow.

• Proficiency with Google productivity applications like Gmail, Calendar, Sheets, and Docs.

Qualified applicants must not require employer sponsored work authorization now or in the future for employment in the United States.

The US base salary range for this full-time position is $189,000 - $252, 000 + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.