C002727 UCC Engineer (NS) - TUE 7 Mar

Deadline Date: Tuesday 7 March 2023

Requirement: UCC Engineer

Location: Mons, BE

Full time on-site: Yes

Time On-Site: 100%

NATO Grade: G17/70

Total Scope of the request (hours): 836

Required Start Date: 10 April 2023

End Contract Date: 31 December 2023

Required Security Clearance: NATO SECRET

Duties and Role:

Under the direction of Section Head (Informal Messaging and Collaboration Services), the incumbent will perform duties such as the following:

• Responsible for Informal Messaging and Collaboration Services (MS Exchange, MS Skype for Business, MS Teams)
• Maintains, manages MS Exchange Server environments
• Maintains, manages MS Skype for Business Server environments
• Performs administration of MS Teams
• Performs implementation and maintenance of authorized software changes, related to MS Exchange, Skype for Business and/or MS Teams and the integration/tailoring of vendor supplied components, following established procedures for quality, configuration control, testing, documentation and security;
• Provides support to client applications like Outlook and Skype for Business client.
• Stays abreast of technological developments relevant to the area of work; as well as staying aware of the technologies that can be integrated or used together to create added value for the customer.
• Duties elsewhere within the organisation at the same grade without there being any change to the contract;

Requirements

Skill, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• A Master of Science (MSc) degree at a nationally recognised/certified University in Computer Science and 2 years post-related experience;
• Or a Bachelor of Science (BSc) degree at a nationally recognised/certified University and 4 years post related experience;
• Or exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency; that is, at least 5 years extensive and progressive expertise in the duties related to the function of this post with the corresponding duties of this grade;
• Sound practical experience in the management, support, testing and maintenance of Microsoft, Teams, Microsoft Exchange Server's and Microsoft Skype for Business Server's related client applications;
• Knowledge and experience related to operation, maintenance, support, and administration of Microsoft Teams, Microsoft Exchange Server and Microsoft Skype for Business Server;
• Experience in PowerShell Scripting mostly concentrated on MS Exchange Server, MS Skype for Business Server and MS Windows Server.
• Experience in monitoring and reporting Microsoft Exchange Server and Microsoft Skype for Business server service availability and performance (SCCM, SCOM based).
• Knowledge in tools used to secure the mail flow on Microsoft Exchange Server including antivirus solutions, IDS/IPS solutions, and related software/hardware.
• Basic knowledge of TCP/IP and OSI Layer 7 protocols like SMTP, HTTP, HTTPS, DNS, SIP, STUN, LDAP and RPC.
• Knowledge of ITIL v3/v2011 Incident Management, Service Request Fulfilment processes and Continual Service Improvement stage.

Desirable Experience and Education:

• Advanced/Graduate degree in a field related to the function of the post;
• Microsoft Windows Server certifications (MCSA, MCSE, MCP);
• Prior experience of working in an international environment comprising both military and civilian elements;

Language Proficiency:

• A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCIA is conducted in the English language.