Audit Director – Quality Assurance Director, Technology and Business Enablement and Data

Excited to grow your career?

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Internal Audit (IA) Quality Assurance.

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Quality Assurance (QA) Audit Director - Technology and Business Enablement and Data  is a senior level management position responsible for managing a team of audit professionals with an overall objective to strategically direct QA audit activities that provide an independent assessment of Internal Audit (IA) activities specifically related to Technology, Operations and Data, including Citi’s regulatory remediation projects and the OCC/FRB Citi Consent Order.

This role will primarily focus on IA Technology, Operations and Data activities with the overall objective of this role to ensure that Citi IA is the leading IA function in the financial services industry and to manage IA QA’s relationships with key stakeholders.

The role will report to the QA Chief Auditor based in London.

Citi Internal Audit (IA) is a dynamic global function of over 2,500 professionals located across more than 60 countries, covering Citi's global businesses and service to clients and customers through its network in 98 countries. Through a culture of continuous improvement, Citi IA is focused on maintaining its position as a best-in-class IA function and is committed to investing in people, learning and development, innovation, and methodology programs. The Internal Audit mission is to provide independent, objective, reliable, valued and timely assurance to the Board, senior management and regulators of Citigroup and Citibank (and its subsidiaries), over the effectiveness of culture, ethical conduct, governance, risk management, and controls that mitigate current and evolving risks and to enhance the control environment.  IA is a change agent within Citi to enhance the control culture of Citigroup worldwide and therefore support senior management decision making around the globe.

Citi operates in over 100 countries and provides consumers, corporations, governments, and institutions with a broad range of financial services and products. Citi strives to create the best outcomes for clients and customers with financial ingenuity that leads to solutions that are simple, creative, and responsive.

IA maintains a Quality Assurance (QA) function that reports to the Citi Chief Auditor (CA). The QA function provides independent assurance that IA has achieved and is maintaining appropriate standards of internal audit delivery (set against both IA’s own internal standards and the Standards and Code of Ethics of the Institute of Internal Auditors).

What you will do

IA Team   

• Attract, motivate, develop and lead a highly effective, diverse and trusted team of senior QA team members, supplemented by QA subject matter experts, in providing oversight, timely and high-quality delivery of the QA plan on areas relating to Technology, Operations and Data. 
• Lead the delivery of Regulatory Issue Validation (RIV) and Risk Based Assurance across the Technology, Operations and Data.
• Work with IA QA Directors to maximize the efficiency and effectiveness of IA QA’s resources, taking into consideration the experience and location of the team, as well as leveraging different audit approaches and best practice. 
• Identify and develop talent, providing long-term career opportunities both within IA QA, the wider IA function and across other parts of Citi.

Regulatory Relationship Management

• Manage the pipeline of key regulatory assurance requiring QA review; co-ordinate necessary resources; ensure consistency of QA’s check and challenge of IA’s validation work; identify thematic areas for improvement; assess regulatory validation methodology end-to-end, from receipt of exam letter to final IA validation.
• Work closely with IA Leadership to ensure awareness of regulatory focus areas, ongoing regulatory exams, and independently assess emerging risk areas for IA.
• Support IA teams in regulatory matters, providing credible check and challenge of responses to regulators and presenting directly to regulators as required.

Stakeholder Engagement   

• Support the IA QA Chief Auditor in fostering a st