Program Manager – Facilities Systems (Oracle Unifier Program Manager)

Location

New York, New York

Shift:

Day (United States of America)

Description:

Program Manager – Facilities Systems (Oracle Unifier Program Manager)

Join a dynamic and innovative Facilities & Real Estate team supporting a large and complex healthcare portfolio spanning hospitals, ambulatory locations, and critical infrastructure. We are seeking a highly motivated Program Manager – Facilities Systems to lead the administration, enhancement, and delivery of enterprise Facilities technology solutions, with a primary focus on Oracle Unifier.

This role is responsible for managing enterprise-wide Facilities systems initiatives and ensuring Oracle Unifier solutions align with organizational objectives, operational requirements, and governance standards. Working closely with Facilities Operations, Design & Construction, Finance, vendors, and Information Technology teams, the Program Manager will lead system enhancements, integrations, upgrades, and process improvements that improve efficiency, data quality, reporting, and user experience.

Oracle Unifier Administration & Configuration

• Configure and maintain Oracle Unifier business processes, workflows, forms, permissions, attributes, shells, reports, dashboards, and notifications.
• Partner with stakeholders to evaluate business requirements and implement scalable system solutions that support Facilities Operations, Design & Construction, Capital Planning, and Facilities Finance.
• Recommend and implement enhancements leveraging platform capabilities and industry best practices.
• Support testing, deployment, and continuous improvement of system functionality.

Project & Vendor Management

• Develop and manage project plans, schedules, budgets, resource allocation plans, and risk mitigation strategies.
• Coordinate activities among internal teams, consultants, software vendors, and implementation partners.
• Ensure projects are delivered on time, within scope, and aligned with organizational objectives.

Process Improvement & Analytics

• Identify opportunities to streamline workflows, automate manual processes, and improve operational efficiency.
• Analyze system and operational data to identify trends, performance gaps, and opportunities for improvement.
• Develop and maintain reports, dashboards, and performance metrics that support informed decision-making and data quality initiatives.

Change Management & User Adoption

• Lead stakeholder communications, training, and change management activities to support successful adoption of new functionality and business processes.
• Develop and maintain user guides, standard operating procedures, training materials, and system documentation.
• Serve as an escalation point for complex system issues and provide functional guidance to users.

Governance & Compliance

• Ensure Facilities systems operate securely, reliably, and in compliance with organizational policies, regulatory requirements, and governance standards.
• Establish and maintain standards for system administration, configuration management, data integrity, and quality assurance.

Required Criteria

• Minimum 5 years relevant technical or broader industry experience. Proven experience as a system administration or similar role, preferably in a facilities or design and construction environment.
• Proficiency in configuring and troubleshooting systems.
• Strong analytical and problem-solving skills

Preferred Criteria

• Bachelor's degree in Engineering, Computer Science, Information Technology, Business Administration, or related field

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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