Senior Department Coordinator AFG

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

In this role, you will provide comprehensive executive administrative support to a Senior Vice President, ensuring efficient execution of day-to-day operations and strategic priorities. This role combines traditional administrative responsibilities with specialized support across communication, planning, and platform execution to enable leadership effectiveness. Additionally, you will serve as a senior resource across regional support functions, driving consistency, coordination, and high-quality delivery of key initiatives.

Key Responsibilities:

Executive Administrative Support – Core Operations
Manage complex calendar scheduling for the SVP and provide coverage for direct reports as needed. Coordinate travel arrangements, process expense reporting, maintain distribution lists, and oversee ordering, shipping, and invoice management.

Executive Administrative Support – Strategic & Specialized
Oversee integrated calendar management to ensure a clear and consistent “field view” of events, operating rhythms, and leadership priorities. Manage calls owned by the SVP, including Teams meeting setup, presentation support, and facilitation tools. Provide email management support including drafting, tracking, and follow-ups. Execute recognition efforts and support social media presence on behalf of the SVP.

Platform Coordination & Meeting Execution
Plan and coordinate platform-specific meetings, including agenda development, prioritization, and identification of presenters in partnership with leadership (e.g., B42). Gather, consolidate, and align content from internal partners, and coordinate timing and presenter logistics.

Logistics & Event Management
Manage end-to-end logistics for in-person meetings, including venue coordination, hotel accommodations, food arrangements (in partnership with SMM), and related reservations. Ensure seamless execution of all meeting logistics and participant experiences.

Regional Support Leadership & Program Execution
Act as a senior resource across regional support roles (e.g., coordinators, schedulers), helping drive consistency, capability development, and best practices. Conduct audits of executional initiatives and manage deliverables through tracking, follow-up, and consolidation.

Delegation & Administrative Decision Support

Execute delegated responsibilities on behalf of the SVP, as authorized, including select approvals (e.g., expense reviews) and administrative decision-making within defined scope.

Required Qualifications:

• 3-5 years' relevant experience

• Associate's degree or equivalent

Preferred Qualifications:

• Excellent written and verbal communication skills and strong client service orientation.

• Ability to manage multiple priorities in a fast-paced environment with little or no supervision

• Proficient with standard business software such as the Microsoft Office Suite of tools

• Ability to maintain confidentiality and privacy

• Ability to work with all levels of employees and advisors

• Ability to handle/maintain private and confidential information in an appropriate manner

• Some travel required

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

 

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some