Supply Chain Program Manager

Microsoft’s Cloud business is experiencing explosive growth, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.

We are looking to hire a Supply Chain Program Manager in our Redmond, Washington Office or to our Austin offices. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Meet regularly with assigned suppliers to review forecasts, capture supply commitments, and publish internally.
• Review and manage PO process for spares to assure compliance and supportability against our 3PL inventory positioning.
• Manage metrics including days of supply, E&O, shortages within lead time and inventory exposure at each supplier to improve performance.
• Work with Lifecycle Management and Capacity Planning teams on the timing and availability of product transitions to plan for platform end of life (minimizing E&O inventory) and ramp of new platforms
• Define inventory buffer targets (in conjunction with Component Planning) and strategies based on historical usage and forecast. Define financial risk/liability associated with said buffers.
• Review priorities between production and spares to create allocation plans for constrained materials.
• Act as primary liaison between production planning and warranty teams to define processes to ensure supply across both demand streams.
• Develop processes and tools to support allocations between parties.
• Embody our Culture and Values 

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 3+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
  • OR Master's Degree in Engineering, Industrial Engineering, Supply Chain Management, Business, Operations Management, Supply Chain Analytics, or related field AND 1+ year(s) supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience o OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 5+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
  • OR Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 4+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
  • OR equivalent experience.
• Ability to work collaboratively with internal and external stakeholders to build credibility and trust while driving Microsoft’s Capacity goals
• Knowledge of inventory management process and logistics, including metrics and analytics
• Track record in delivering change, process improvement
• Capable of performing complex data analysis to identify problems or opportunities to improve supply chain performance