Provider Commission Analyst

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You:

Are you a sharp-minded individual who thrives under pressure and has a passion for precision? As our industry continues to expand rapidly, we are looking for someone with a keen eye for detail and the ability to thrive in a fast-paced environment. Collaborating closely with our provider channel support teams, order fulfillment representatives, and corporate finance, you'll play a pivotal role in identifying and maximizing revenue from customer sales. What sets you apart is your proactive approach to problem-solving and their fearlessness in addressing issues head-on. If you're ready to embrace challenges and make a significant impact, we want you on our team!

What you'll do and how you'll make an impact

• Process commission statements for assigned providers, including portal download normalize the information, variance analysis, and system processing;
• Track and ensure all commission statements are received and processed in time for Advisor commission payouts, for assigned providers;
• Manage the relationship with assigned providers and act as their primary point of contact for commissions;
• Escalate issues with management and with providers; 
• Perform other duties as assigned by management.

 What we’re looking for

• Bachelor's Degree in a related field;
• Minimum 2 years of financial analysis/sales compensation/commission experience,
• Experience in telecommunications sales support, billing, commissions processing or accounting a plus;
• Financial or compensation analysis experience is a plus;
• Auditing experience is a plus;
• Excellent organizational skills;
• Ability to work accurately with great attention to detail in a high volume environment with minimal supervision;
• Experience using relational data to generate reporting;
• Past experience in customer-facing/customer service roles helpful towards future success;
• Self-Starter that is motivated to troubleshoot problems, invent process improvement and exceed goals;
• Advanced working knowledge of Microsoft Excel essential. (Vlookups, Macros, Pivot tables. advanced formulas etc.).

 At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

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