Lead DevOps Engineer

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"FICO is looking for someone to join our CCS (Customer Communication Services) Engineering team, who own all aspects of the software lifecycle, from requirements capture through implementation, deployment and support. The team are always looking to try out new technologies and use the best tools to build a scalable, high volume and reliable platform. FICO CCS deploys a highly scalable Microservices platform based on Docker and AWS (Amazon Web Services) as the primary hosted environment. Within AWS, FICO CCS uses Services such as AWS ECS, EC2, RDS, DynamoDB, Elasticache, CloudFront, Cloudwatch, IAM, Lambda, KMS, Kinesis, EMR." - The Hiring Manager

What You’ll Contribute

• You will manage everything from service code to infrastructure, from tools for logging management to the monitoring of the system.
• As part of the Engineering TRICS (Tooling + Release Management + Infrastructure + Compliance + Security) team you will help enhance, maintain and provide support to its Infrastructure as Code (IaC) framework.
• Develop using languages such as Java, Python, Javascript or Bash.; use Jenkins for our CI/CD pipelines (considering a migration to GitHub Actions); provide “Infrastructure as Code” automation via Ansible and CloudFormation.
• Maintain and version in Git, with Jira as the Agile ticketing system and Confluence for documentation.
• Operate on Amazon Linux, although we are continuously migrating to serverless technologies (such as Fargate).

What We’re Seeking

• Experience with as many as possible of the following languages: Python, Javascript (node.js), Java/Groovy, Bash.
• Demonstrable practical experience with Cloud technogies, ideally AWS.
• Experience designing, developing and supporting AWS-based solutions in a production environment.
• Experience with using and configuring CI/CD software: Jenkins, Bamboo, GitHub Actions.
• Experience with Docker and Microservices.
• Fluent English and excellent communication skills.
• Experience in version control using Git (or similar) - especially via CLI.
• Good understanding of the Linux System and comfortable with command-line operations on Linux environments.
• Basic Networking concepts including VPN, IPs, DNS, HTTPS.
• Experience working across a range of technical areas, including building, testing, delivering, maintaining scalable and resilient infrastructure.
• Experience in debugging issues in a production environment and availability to provide support if required.
• Drive innovation at all the levels (tools, infrastructure, development practices…).
• Experience with provisioning tools such as Ansible alternatively (Chef/Salt/Puppet) is desirable.
• Experience with Security/Compliance tools such as Wiz, Qualys, Kenna, Blackduck, Checkmarx, KICS is desirable.
• Java development experience (Spring Boot) is desirable.
• Understanding of SOA, experience with Web Services (XML-RPC/JSON/SOAP/REST/GraphQL) is desirable.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading o