Supv-Fac Supply Chain Ops

Inspire health. Serve with compassion. Be the difference.

Job Summary

Supervises and coordinates activities of staff. Responsible for activities relating to the storage, movement, and data entry of material, equipment, merchandise and supplies in and out of warehouse facilities in accordance with established priorities and schedules. Provides a leadership role for continuous quality improvement and patient safety. Ensures high quality and delivery of products and supplies.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Assists in the leading of entity level Supply Chain operations structure that is consistent and aligned with the Supply Chain Operations vision and overall strategy.
• Provides supervision of staff which includes scheduling work, monitoring performance to ensure compliance and acts on behalf of Manager in their absence as directed.
• Assists in development of distribution procedures, job standards, and evaluation criteria.
• Works with staff to implement system wide inventory strategy and improve supply chain performance through a reduction in obsolete inventory, improvements in inventory turns and improvement in inventory replenishment processes.
• Develops, maintains, and monitors distribution systems. Optimizes use of Supply Chain automation tools that work to eliminate unnecessary work, simplify necessary work, centralize simplified work, and automate centralized work.
• Assists with product recalls and/or returns.
• Maintains and monitors departments KPIs/metrics. Takes action or makes recommendations based upon analysis of information.
• Conducts orientation and in-services education programs for staff. Coordinates computer and procedure-based training for Supply Chain Operations employees. Develops and expands training documentation for the Enterprise Resource Planning (ERP) system.
• Monitors the supply areas for neatness and cleanliness to ensure they meet the Joint Commission and OSHA standards and takes action as appropriate to ensure compliance.
• Conducts periodic rounding of all customer units, auditing employee performance, and reviewing units’ inventory needs.
• Serve as a customer service advocate and ensures staff responds to customer requests and requirements.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a supervisor job which may have direct supervision of team members which may include hire/termination authority, disciplinary authority, and performance management responsibilities. May have budget input or responsibilities. Job is not considered a member of management staff.

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Minimum Requirements

• Education - High school diploma or equivalent. Supply Chain/Business job-related courses

• Experience - Three (3) years of supply chain or customer service experience. One (1) year healthcare materials experience preferred.

In Lieu Of

• Team members employed in this job prior to July 1, 2020, are grandfathered under prior educational and experience requirements.  In addition, team members must be certification eligible and will have one year to obtain required certification(s). 

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• Understanding of supply chain requirements in healthcare environments
• Proficiency with ERP and MS Office suite of products.
• Verbal and written communication skills.
• Facilitation skills. Ability to rapidly summarize information and present it to others.
• Demonstrated business acumen.
• Attention to detail.
• Customer satisfaction and service excellence skills.
• Ability to build and maintain working relationships with a variety of internal and external stakeholders.
• Ability to solve complex problems effectively and manage multiple high priority deliverables.
• Ability to establish and articulate strategic priorities and objectives.
• Ability to set challenging objectives and works to improve personal performance.
• Ability to resolve conflicts through diplomatic facilitation, sound negotiation skills and consensus building techniques.

Work Shift

Variable (United States of America)

Location

5 Medical Park