Sr. Director, Facilities Management Lead(East Coast)

Job Description:

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses: 

• Music is Everything: Music is our passion, and we can never get enough. Tastes, trends, and tech will change, but great artists and songwriters will always be our driving force.

• Global Growth, Local Expertise: Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere.

• Innovation and Insight: Pushing the boundaries requires the best information and the boldest imagination. We use both to create the future.

• Empowered by People: Like the artists we serve and the music they make, our differences make us stronger. This is a place where every talent can belong and build a career.

We remain committed to Diversity, Equity, and Inclusion. We know it fosters a culture where you can truly belong, contribute, and grow. We encourage applications from people of any age, gender identity, sexual orientation, race, religion, ethnicity, disability, veteran status, and any other characteristic or identity.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

Job Title: Facilities Management Lead, Sr. Director (East Coast)

A little bit about our team:

You will be a leader on our Facilities Management team under the Global Workplace Experience group and report to the VP, Global Facilities Lead. Our Global Workplace Experience team is designed to imagine, create, and maintain innovative and safe workplaces to accommodate the needs of our dynamic business and global footprint.

Your role:

You will lead the East Coast Facilities Management team (managers, maintenance team, mailroom, and building/office services contractors) to support building operations, workplace strategy, hospitality, and events. You will have the opportunity to propose, develop, and implement an ever-evolving set of facilities and workplace standards.

Here you’ll get to:

• Lead Facilities Management Operations – Provide developmental leadership while overseeing facilities management, building operations, maintenance, mailroom

• Oversee People Management - Manage, train and mentor approximately 15 employees include senior managers, coordinators and assistants

• Partner on Workplace Strategy – Be a strategic partner to the larger Global Workplace Experience team

• Deliver Special Events – Work with the Hospitality and Events Lead, executives, corporate communication teams, production teams, etc. to deliver events and performances throughout Warner Music Group’s event space on the East Coast

Facilities Leadership Responsibilities
 

• Responsible for leading, directing and managing the East Coast Facilities team, which monitors the day-to-day facilities functions and strategies on implementing standardized policies and safety procedures, in support of WMG sites in New York, Nashville, Miami, and Toronto

• Oversee a highly driven group of facilities staff, maintenance staff, engineers, office services, and technicians; Ensure a proactive approach and attention to detail at all levels of building operations

• In partnership with WPX leadership, develop and implement new Workplace Technologies in order to promote better organization, transparency, automation, and digitization of workflows and data collection (IWMS, Lease Administration, AI tools, Monday.com, etc.)

• Collaborate with senior leadership in all regions to develop and ensure all standards are created and adhered to across the WMG portfolio

• Develop and lead a service-oriented, client first team environment, grounded in open communication, transparency, integrity, and trust.

• Establish building readiness processes and procedures, ensuring all workspaces, conference rooms, pantries, event spaces, studios, and writers rooms are occupant ready

• Establish and manage relationships with vendors and contractors

• Oversee operations of building systems equipment; ensure routine preventative maintenance

• Manage the Facilities team through knowledge and understanding of company mission, company and departmental goals, and larger portfolio strategy

• Support VP and overall process improvement through KPI creation, tracking, and reporting

• Manage and deliver on all hospitality amenities in s