Enterprise Master Data Management Operations Business Analyst - Business Partner Data

<p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><h3></h3><p></p><h3>The Position</h3><p><b>Enterprise Master Data Management (EMDM)</b><span> is a Roche cross-functional and cross-divisional network of master data specialists and subject-matter experts developing governance frameworks and maintenance processes to ensure high-quality and trusted master data as the backbone for seamless business operations, data analytics and digitalization.</span></p><p></p><p>Please note that the opportunity is open on a fixed-term basis until the 31st of December, 2027.</p><p></p><p><b>The Opportunity</b><br/><span> </span></p><p><span>In the</span> Enterprise Master Data Management Operations Business Analyst<span> role, you are responsible for the dedication towards undisturbed business activities by committing to Service Level Agreement. In this role, you will ensure that technological architecture meets user requirements, and will support the whole data maintenance related queries - including data quality, lifecycle management and monitoring. Execute the day-to-day activities according to the agreed service level and in compliance with the SOPs of the respective business sub-process. Follow the instructions of the Cluster Lead - Enterprise Master Data Management Operations Business Partner domain regarding the daily work coordination, and propose process and system improvements across multiple divisions. Contribute continuously to the improvement of the performance of the Finance, Procurement, Sales and Supply Chain organizations. </span></p><p></p><ul><li><p><b>Handle</b><span> incoming incidents and support Roche Affiliates and multiple regional/global IT departments, providing 2nd level evaluation of user requests based on ITIL methodology.</span></p></li><li><p><b>Collaborate</b><span> with IT teams to translate business requirements into technical solutions and perform analysis, redesign, and implementation of business and system processes following appropriate standards.</span></p></li><li><p><b>Manage</b><span> continuous data cleansing and data lifecycle management while analyzing business processes to identify opportunities for automation and optimization.</span></p></li><li><p><b>Develop</b><span> business cases and proposals for process improvements and system upgrades; maintain SOPs, Knowledge Base, and User Guidance, and manage audit controls (ICFR).</span></p></li><li><p><b>Prepare</b><span><b> and deliver</b> training materials, including delta training, using "Train the Trainer" and end user concepts.</span></p></li><li><p><b>Lead, coordinate, facilitate, and participate</b><span> in RSS projects and global projects to ensure effective project management.</span></p></li><li><p><b>Ensure</b><span> the maintenance and improvement of business and IT procedures, facilitating change management and ongoing support for users.</span></p></li></ul><p></p><p><b>Who you are</b></p><p></p><p><span>We are looking for someone who is self-motivated, really passionate about his or her job and understands that providing a high-quality service is crucial for the organization. As an ideal team member you are open-minded, dedicated to make a difference and open to constant development.</span></p><p></p><ul><li><p><span>Strong communication skills in English (both written and spoken), alongside strong customer centricity and stakeholder management skills.</span></p></li><li><p><span>Experience with SAP (FI, MM, CO, SD) and 3-5 years of Master Data management experience is desirable.</span></p></li><li><p><span>Ability to work independently as well as in a team, with a focus on details and innovation.</span></p></li><li><p><span>Skilled in multitasking, prioritization, and possesses analytical thinking.</span></p></li><li><p><span>Project experience is desirable.</span></p></li></ul><p><b>In exchange we provide you with</b></p><ul><li><p><span>Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses &amp; training, the possibility of international assignments, internal position changes and the chance to shape your own career. </span></p></li><li><p><span>Excellent benefits &amp; flexibility:  competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice (2 office days/week on average, and we pr