Sr. Director, HRIS Solutions

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary: 

This position is responsible for leading our HRIS Solutions team supporting HR technology for our organization.  The Senior Director, HRIS Solutions will oversee the implementation, management, and continuous improvement of HR systems for our global . This position will be responsible for optimizing HR processes and driving efficiency through technology solutions. As the leader of HRIS Solutions this role will lead the team directly and collaborate with HR, IT, Finance, and Business leaders. 

Responsibilities: 

Team Leadership & Development: 

• Build, develop and lead a high-performing organization fostering a culture of accountability, service excellence and continuous learning  
• Optimize the HR Technology Solution team support model to provide scalable services while maximizing ROI

• Identify skill gaps and provide ongoing training and development to ensure team readiness and performance 

Operational Excellence & Stakeholder Collaboration:  

• Partner to develop and execute the vision, strategy, and resourcing for the HRIS team by establishing goals, making clear prioritized decisions, and working with stakeholders to deliver automated solutions 

• Understand and translate the requirements of the business into system solutions aligning with the overarching organizational values and HR strategies 

• Promote accountability and operational rigor to enhance service delivery outcomes across the organization 

Systems Implementation & Optimization:  

• Oversee the HRIS, including its design, implementation, maintenance, and upgrades 

• Lead, direct, and ultimately responsible for the identification, testing and implementation of HRIS enhancements  

• Work collaboratively and negotiate as needed to ensure the effective identification and resolution of complex system and process issues while avoiding jeopardizing other established organizational priorities 

• Support complex projects and process improvements to represent HR technology needs across the organization  

• Analyze system-related issues and develop scalable solutions that reduce manual effort and improve accuracy 

• Evaluate existing HR tools and processes, identifying gaps, inefficiencies, and opportunities for automation or enhancement  

• Recommend and implement system improvements or new technologies aligned with best practices and business needs  

• Remain informed of system functionality and updates, interpreting and applying best practice to meet unique business needs 

• Serve as a liaison between HR and technology vendors to streamline system integrations and user experience 

Configuration, Development

• Drive configuration and optimization across Workday modules including but not limited to: HCM, Absence, Timekeeping, Payroll, Benefits, Recruiting, Advanced Compensation, Talent
• Oversee development and support integrations in/out of Workday Financials
• Support configuration scoping and builds across HR technology solutions
• Champion automation (EIB, calculated fields, custom business processes), AI-enabled capabilities, and scalable adoption of new features

Change Enablement & Training:  

• Design and deliver enablement resources, training materials, and communications to support new processes and technologies 

• Drive technology adoption by creating user-friendly experiences and self-service tools 
• Continuously monitor usage metrics, identify opportunities for efficiency and drive system optimizations

Data Integrity & Governance:  

• Ensure HRIS systems comply with relevant laws and regulations, such as data privacy and labor laws   

• Establish and ensure adherence to data governance standards  

This description is not meant to be all-inclusive and may be modified from time