Bilingual - Dental Patient Register Coordinator (62156)

“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.”

Job Summary

We are looking to hire a personable Dental Patient Register Coordinator to ensure that dental patient’s appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The Dental Patient Register Coordinator’s responsibilities include entering patient information onto our data system, answering patients’ questions, and arranging referrals to other dental specialists. You should also be able to prepare billing statements. You should be able to organize and maintain patient waiting areas as well as front-desk areas.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients charts and daily schedules for the dental staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephonic reminders.
• Communicating with medical insurance providers to determine if patients are required to make co-payments.
• Verifying methods of payment and collecting payments as needed. 
• Performing general office duties, such as answering telephones, photocopying, filing and faxing.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Required Education

• High school graduate or equivalent.
• Proficient in dental practice management software.

Required Experience

• Proven experience working in a dental office or receptionist (0-2 years).

Required Licenses and Certifications

• N/A

Required Knowledge, Skills, and Abilities

• Working knowledge of general administrative practices.
• Good telephone etiquette.
• Exceptional organizational skills.
• Excellent customer service skills.
• Proficiency in communication technologies (email, phone, etc.).

Preferred Qualifications

• N/A

Financial Responsibilities

This position does not currently handle physical money or negotiates contracts.

N/A

Budget Responsibilities

This position does not have budget responsibilities.

N/A

Languages

English

Advanced

Spanish

Preferred

Creole

Preferred

Travel

Not required

N/A

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms,