Jobs and Careers

Carrier Account Executive

Ziply Fiber

United States (Remote), United StatesRemotefull_timeVerifiedPosted 3 Sept 2025

💰 $137,500/yr($82,500/yr – $137,500/yr)

About the role

This is a remote position.

Position Title: Carrier Account Executive

$82,500 to $137,500 annually, plus target commission of $65,000 annually

Comprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We’re delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.

We may be building the internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.

We emphasize our values in all our interactions:

Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.

Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.

Innovation and Improvement: We always look for ways to make the experiences of our customers – and each other – better.

Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.

Job Summary

The Carrier Account Executive is responsible for selling telecommunications and network connectivity services while creating and managing the relationships with strategic Enterprise business accounts. We seek candidates who are proactive, results-oriented, and able to thrive in a fast-paced environment. The Enterprise Account Executive must possess a strong knowledge of the telecommunications business and be enthusiastically committed to growing client relationships. This role is perfect for someone with a proven track record of strategic, commercial, and technical selling, and who also wants to be constantly challenged in pursuit of growing in their craft. Excellent customer relationship skills are critical, as is the ability to exercise good judgment, be self-motivated and work both independently and as part of a team.

Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Handles new sales quotes that are not served through automation, including formulating contracts, quotations and pricing, product research, customer relations, follow-up, coordinating due dates, placing service orders, and managing and communicating tests and turn up of circuits, etc.
Assists in identifying wholesale opportunities within company's current markets.
Develops and maintains relationships with buyers within our Carrier customers, including transport engineers, Access managers and other departments seeking wholesale services and their leadership.
Designs and creates customer network configurations.
Responsible for working with operations to ensure accurate order processing and service delivery.
Handles a wide variety of customer support, including resolving billing issues, managing customer inquiries, customer turn-up, and general customer satisfaction and relations.
Leads, identifies, and manages internal communications needs, disseminates information regarding relevant activities and obtains appropriate corporate approvals.
Works with sales management, product management, IT, regulatory, corporate marketing, and other inter-departmental stakeholders, by managing resources and timeframes required to complete and recommend customer solutions, re