German speaking Customer Advisor - Budapest, Hungary

<h2><b>Come and work with us.</b></h2> <p> </p> <p><b>Do you want to contribute to an outstanding customer representative service? </b><br/> Are you <b>German </b>native or fluent with strong communication skills? <br/> Looking to make your career in a multicultural environment? <br/> <b>So we have the perfect opportunity for you</b>!<br/>  <br/> Your future project: join our <b>German Customer Support</b> team.</p> <p> </p> <p>As a customer service specialist in this project, your daily responsibilities will include:</p> <ul> <li>Provide first contact resolutions to customer queries </li> <li>Offer specialized customer support through written and phone communication</li> <li>Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner</li> <li>Meet and exceed our customer service quality goals, compliance regulations and productivity targets</li> <li>Create amazing customer experience that people value and we are proud of</li> <li>Be responsible to follow the direction of management and provide feedback</li> </ul> <p> </p> <p>To succeed in the role, you will need to have:</p> <ul> <li>Native or Proficient level of <b>German (C2)</b></li> <li>Advanced level of <b>English</b> (at least C1) both verbal and written</li> <li>Previous experience in Customer Service preferred</li> <li>Impeccable communication skills</li> <li>A calm, cool and level-headed attitude in every situation</li> <li>Excellent self-organizing skills</li> <li>A proactive approach and willingness to work on own initiative</li> <li>Ability to work under pressure, in order to achieve deadlines and KPI’s</li> <li>Ability to adapt to a continuously changing environment and procedures</li> <li>Knowledge of Microsoft Office Pack (Word, Excel)</li> <li><b>Must hold EU citizenship or valid work permit</b></li> <li><b>Be a local candidate or willing to relocate to Budapest, Hungary</b></li> </ul> <p> </p> <h2><b>Benefits.</b></h2> <p> </p> <ul> <li>Competitive wages</li> <li>Employee discounts</li> <li>Private healthcare &amp; dental insurance (after six months of employment)</li> <li>Growth opportunities through various development programs</li> <li>Fun and engaging company-wide initiatives, including our EverBetter wellness program</li> <li>Job stability</li> <li>Life-long skills and experience</li> <li>Excellent work culture</li> </ul> <p> </p> <h2><b>Go further with Foundever™</b></h2> <p> </p> <p>We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. </p> <p> </p> <p><b>Apply today! </b></p> <p> </p> <p> </p>