Sr Manager, Solutions Cnslt

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Head of Product Management of the onboarding enterprise and content management business application solutions.  The technical capabilities in scope include workflow and case management solutions, low code solutions, e-signature, and smart forms. 

• Leads a team of skilled Product Managers and Business Architects, overseeing their engagement in multiple Agile teams across the enterprise
• Work closely with IT Solution Architects and Product Development Delivery teams to determine and implement automated solutions to effectively address client and business challenges
• Manage the technology product management office including release train engineering, project analysts
• Ensure adherence to the technology control framework including data governance standards, general computing controls and SOC, SOX, NACHA and PCI requirements.

Knowledge / Skills

• Leadership and organizational skills are required to determine the unit goals, resources needed, and to assess and develop the skills of the staff.
• An agile mindset and broad business/technical background 
• Well versed in the full system development lifecycle (SDLC)
• Understands the roles and responsibilities of associated with a Product Owner/Manager 
• Analytical and problem solving skills
• Communicates difficult concepts and negotiates with others to adopt a different point of view
• Should come from ideally a financial services background

Major Duties

• Acts as a senior “go-to-person” for business client and product groups regarding new initiatives requiring change support for their business line. Develops relationships with key partner groups.  Internal representative of the customer.
• Act as subject matter expert and primary contact for inquiries, opportunities and new projects
• Provide guidance and expertise as building business solutions
• Develop and communicate vision, roadmap and features required to meet business needs
• Knowledge of product prioritization methodologies to manage and prioritize digital products and features
• Participate in Program Increment (PI) Planning sessions, presenting the vision and proposed features
• Engage with Experience, Design & Research Lab to design consistent and standard user experiences
• Determines staffing needs, makes hiring and firing decisions, handles salary administration, and ensures resources are available to accomplish priorities.  Develops and manages diversity programs and programs for the unit
• Establishes performance standards for the unit.  Conducts the performance management process, identifies training and career development needs
• Participates in developing the business unit strategic plan and sets goals and priorities based on the direction set for the unit.  Follows through to ensure that objectives are met
• Ensures compliance with all audit, risk, security, and control requirements including change control procedures and data security
• Consults with business unit partners to determine the most effective solutions to solve business problems or address business needs. May also work closely with business unit partners to define and review Service Level Agreements and to ensure services meet or exceed business needs
• Reviews, negotiates, and maintains vendor contracts and makes recommendations for purchasing outside services.  Communicates with various business areas and outside vendors, consultants, and clients regarding automation needs
• Provides leadership and guidance to staff, fostering an environment that encourages employee participation, teamwork, and communication
• Seasoned multi-disciplinary expert with extensive technical and / or business knowledge and functional expertise
• Displays a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectivenes