EverCommerce - Senior Cloud Engineer

EverCommerce - Senior Cloud Engineer

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers.  As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. 

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en

EverCommerce is searching for an experienced Senior Cloud Engineer to lead the architecture, deployment, and continuous operation of our cloud infrastructure. You’ll be the go-to expert driving innovative, secure, and optimized solutions. This position can be based anywhere in the United States. 

Responsibilities:

Cloud Architecture & Infrastructure

o   Lead the design, deployment and evolution of AWS cloud infrastructure using infrastructure-as-code (e.g., Terraform, CloudFormation).

o   Define standards and best practices for availability, scalability, disaster recovery, and security across cloud services.

o   Manage and deploy AWS Organization services across the enterprise (e.g., Control Tower, IAM Identity Center, IPAM, etc.)

Automation & Operations

o   Build and maintain automation for provisioning, deployment, monitoring, alerting, and remediation using scripting and CI/CD pipelines.

o   Troubleshoot and resolve complex cloud and systems issues in high-availability production environments.

Security & Access

o   Partner with Security teams to implement zero-trust, WAF, governance, and compliance controls.

o   Deploy and operate privileged access management solutions (Teleport) to secure access to critical infrastructure.

Cost & Reliability

o   Implement and continuously improve FinOps practices, including usage monitoring, cost optimization, and capacity planning.

o   Ensure platforms meet organizational reliability and compliance standards.

Collaboration & Documentation

o   Collaborate with engineering, DevOps, and security teams to define cloud architecture and resolve complex technical challenges.

o   Produce and maintain architecture diagrams, runbooks, and operational documentation.

Skills and Experience needed for success in this role:

·       7+ years of experience designing, operating, and scaling cloud infrastructure, with deep expertise in AWS.

·       Strong hands-on experience with infrastructure as code (Terraform preferred).

·       Experience designing highly available, secure, and disaster-resilient production systems.

·       Proficiency with automation and CI/CD pipelines supporting cloud-native workloads.

·       Solid foundation in networking, IAM, and cloud security fundamentals.

·       Proven ability to mentor engineers and influence technical direction across teams

·       Excellent soft skills including communication, teamwork, building effective relationships and leadership.

·       Experience leveraging AI-assisted tools or intelligent automation to improve cloud operations, observability, or cost optimization.

Nice to haves: 

·       Experience with containers (EKS), serverless architectures, or microservices platforms.

·       Familiarity with FinOps practices and cloud cost optimization tools.

·       Experience operating hybrid or multi-cloud environments.

·       Hands-on experience implementing Teleport PA