Director, Client Insights (Hybrid, Parsippany, NJ)

Director, Client Insights

This role has a hybrid work scheduled, on-site in Parsippany, NJ approximately 2 days/week.

Let’s be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

What will you be doing?
As innovators in Big Data, Circana is looking for passionate client advocates with strong analytic skills to advance solutions that best build the client's strategic vision. Collaborate with our clients and internal teams to maximize and apply insights gleaned from Circana data including store data analysis, household purchase behavior analysis, surveys, audits, data modeling, in-market testing, and other custom projects. Do you measure your success by identifying opportunities to expand or extend projects? Can you build rapport to provide exceptional service and insights in a fast-paced environment? Can you meet and exceed revenue targets? Then this position is for you.

Job Responsibilities
Advanced Analytic Skills: Demonstrate ability to analyze and interpret data and translate it into meaningful solutions for clients:

-  Ability to navigate large and complex datasets including POS, consumer panel data, store-level data, display audit, shelf audit data and many gateways including supply chain and FSP assets. Understand the business case for when to use each and how to support client questions

-  Strong knowledge of database hierarchies and operational build. Must be able to understand how each database is built (across gateways vs. custom) and support questions at a granular level of detail.

-  Approach client with coherent, actionable and fact-based data/recommendations appropriate to their business needs

- Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client

- Identify business issues and opportunities and suggests the appropriate level analytic solution/approach

Consultative Selling: Apply knowledge of the business, industry and domain to identify, create and close business opportunities:

- Ask questions to test assumptions and challenges the status quo

- Synthesize information on a variety of issues; translate the information into a project framework that ultimately provides solutions for clients

Impactful Presence: Demonstrate strong interpersonal communication and presentation skills; present a professional image:

- Become trusted by client, Circan client solutions teams, Circana cross functional organizations, Circana business partners and considered a domain expert and business partner

- Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish

Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:

- Develop and maintain a deep understanding of customer needs and requirements

- Help customers identify solutions to problems they did not know they had

- Regularly and proactively communicate with the client-facing teams, including soliciting feedback to continually improving the relationship

-Track and organize multiple work streams against multiple clients, and manage time and resources against changing priorities

Requirements
- 4+ progressive years of experience in marketing and sales with a premier Consumer Packaged Goods (CPG) or marketing analytics company

- Demonstrated expertise in translating POS data and analysis into relevant implications within the CPG industry

- Ability to build a rapport across functions and levels within an organization

- Experience with IRI/Circana or other syndicated data solutions is required

- Proven ability to consult with clients to influence thi