SAP iXp Intern - Sales Performance

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At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

 

About the SAP Internship Experience Program

 

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

 

Three reasons to intern at SAP

 

1.     Culture of collaboration: Meet with mentors, make new friends across the globe, and create a thriving personal network.

2.     Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. 

3.     Gain visibility: with the SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

 

 

 

What you’ll do:

 

Position title: SAP iXp Intern - Sales Performance 

 

Location: Hybrid - La Crosse

 

Expected start date: October 2025

 

Duration: 12 months

 

Working hours: Full-time (40 hrs./week)

 

We are seeking a Business Operations intern to join our Sales Performance Management team. This role is ideal for recent college students or graduates with a degree in Business, Analytics, Finance, Accounting, Mathematics, Communications, or a related field, who are looking to gain practical experience in customer success operations and strategy, as well as product analytics.  The intern will be responsible for supporting 2 teams: Services and Customer Success.  The successful intern will contribute to building analytics solutions, responding to ad-hoc reporting requests, and establishing a regular reporting and publishing cadence for the SPM team.  This role will also collaborate cross-functionally to support high-impact initiatives, streamline operational processes, and help elevate the overall customer experience. 

 

Key Responsibilities:

• Enablement for Forecasting Tools
  • Project Reviews (Financial Issues)
• Create and Review Revenue Accuracy Report
• Biweekly updates on the Leadership team call
• Monthly Delivery Business Review
  • Actuals, Utilization, Project Reviews (Top Watch, Red & Yellow Projects), missing time, accuracy
• Build and manage a regular reporting publication cadence
• Collaborate with internal teams to gather necessary information and formulate reporting requirements
• Review and analyze business metrics and summarize findings and potential actions.
• Edit and publish periodic newsletters and status reports
• Renewal Forecasting:
  • Assist in preparing and maintaining renewal forecasts for the leadership team.
  • Own and manage the renewal master forecast file for the SPM CSM team, ensuring data accuracy and timely updates.
• Data Analysis and Reporting:
  • Fulfill ad hoc data requests and queries from Customer Success Managers (CSMs) and leadership.
  • Analyze trends in customer health, churn risk, and renewal performance to generate actionable insights.
  • Support the creation and maintenance of dashboards and reports to automatically monitor KPIs.
• Content Management & Enablement:
  • Develop a content management strategy to centralize Customer Success resources, templates, playbooks, and collateral.
  • Build or help implement a platform (e.g., SharePoint, Workzone) that serves as a one-stop shop for team content needs.
• Customer Success Operations Support: