Sales Manager, Catering & Executive Meetings

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

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SUMMARY

The Sales Manager, Catering & Executive Meetings role is to solicit business that enables the hotel to meet and/or exceed revenue goals in Rooms and Food & Beverage. Territory for this roll will include; although may not be limited to: Wedding Sales - 50 people and under within six months (rolling), Catering Sales - 50 people and under, Group - 19 rooms and under (all territories), Family Reunions (all sizes and territories), and Military (all sizes and territories).

ESSENTIAL FUNCTIONS

The job duties of this position include; although are not limited to:

• Understanding Market Opportunities & Driving Revenue
  • Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site visits and written communication.
  • Prepare correspondence to group accounts in timely manner.
  • Account management using DELPHI + sales/account management software.
  • Prospect for new business, creating new leads and awareness of the hotel
  • Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
  • Partners with counterpart to effectively manage the business opportunity.
  • Develops effective sales plans and actions.
  • Works with partners to develop creative ideas and proposals for events.
  • Maximizes revenue by upselling packages.
  • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities based on market conditions and individual property needs.
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Building Successful Relationships
  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities.
  • Provides excellent customer sales service in order to grow share of the account.
  • Manages and develops relationships with key internal and external stakeholders.
• Additional Responsibilities
  • Utilizes intranet for resources, templates, and information.
  • Participates in site visits.
  • Develops and facilitates execution of contracts as required.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Executes the brand’s Customer Service Standards and property’s Brand Standards through the sales process.
  • Work with other members of team to ensure adequate coverage of the Sales Department.  Field unsolicited leads as allocated.
  • Coordinate all details of bookings from these accounts with the assistance of Sales Assistant.
  • Work to achieve annual budgetary goals with respect to occupancy and revenue in group segment. Achieve monthly and annual quotas.
  • Manage relationships with accounts and ensure that all information/history in daylight is current and accurate.
• Secondary Job Functions:
  • Continually update Delphi database with contact information.
  • Assist with development of sales