Clinical Assistant - University - Carlin, PA

Primary Objective

The Clinical Assistant provides clinical and administrative to Providers to collaboratively ensure the delivery of high quality and compassionate care to CEENTA’s patients.

Essential Functions

• Greet and room patients
• Obtain and document past medical and surgical histories, chief complaint, history of present illness (HPI), and vital signs
• Reconcile and document patient medications and allergies in the EHR system
• Assist the Provider with patient examination, treatment, and in-office procedures as needed
• Prepare and administer medications as directed by the Provider
• Prepare and/or collect laboratory specimens
• Act as a scribe as needed by the Provider
• Explain treatment procedures and provide approved educational information to patients and their families
• Respond to patient questions and prescription refill requests via phone or in the EHR messaging system
• Manage Provider schedule(s) in the EHR system, which includes scheduling patients for appointments and in-office procedures
• Schedule patient surgeries
• Maintain applicable workqueues in the EHR system
• Index lab reports, procedure and office notes, and outside documentation pertinent to patient care from the document management system to the EHR system
• Perform clinical room turnover/set-up and equipment sterilization
• Assist with the training and onboarding of new staff
• Maintain OSHA standards to ensure a sterilized and safe environment
• Maintain stock of office, clinical and clinic specific supplies and order from appropriate vendor as needed
• Ability to meet the physical and mental demands of the position
• All other duties as assigned
• The ability to work on-site
• Predictable, reliable, and prompt attendance

Skills and Abilities

• Ability to maintain a high level of precision in judgment, the accuracy of assessment, and skill in problem-solving under stress. 
• Ability to react calmly and effectively in emergency situations. 
• Ability to adapt to changes in the department. 
• Exceptional oral and writing skills. 

• Ability to examine documents for accuracy and completeness. 
• Ability to identify problems. 

Core Competencies

Clinical Knowledge – Possesses the appropriate clinical knowledge to provide safe and high-quality care to patients within the applicable scope of practice. This includes accurately recording and communicating patient information to all relevant members of the clinical team. 

Patient Focus – Making patients and their needs a primary focus of one’s actions; developing and sustaining productive patient relationships. 

Building Patient Loyalty – Effectively meeting patient needs; building productive patient relationships; taking responsibility for patient satisfaction and loyalty. 

Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.  

Energy – Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time. 

<