Microbiology Supervisor

Company Description

Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.

In 2018, Eurofins generated 4.2 billion Euro proforma turnover in 800 laboratories across 47 countries, employing about 45.000 staff.

Eurofins stands for a conception of clinical diagnostics entirely focused on excellence, innovation and technological investment. Eurofins clinical diagnostics offers testing services in all medical specialties. 

As a central element in healthcare, clinical diagnostics contributes to every stage of patient care: predisposition, prevention, diagnostics, treatment monitoring and prognosis. 

With hundreds of thousands of clinical diagnostics tests performed every day, the laboratories of the clinical diagnostics division strive to ensure that every patient, wherever he or she lives, has access to the most specialized and most innovative techniques for diagnosis, monitoring and therapeutic adjustment. Our logistics expertise and our daily sample collection and delivery network, guarantee perfect continuity in the provision of care while ensuring the same standard of quality and access to innovation across all the regions we serve.

Job Description

Microbiology Department Supervisor responsibilities include, but are not limited to, the following:

The Department Supervisor (DS) will work under the general direction and guidance of the Department Manager and Laboratory Operations Management. The DS will perform job duties in accordance with GMPs, policies and procedures, and testing requirements. The DS will be responsible for training/advising of technologists and support staff and providing specialized expertise in assigned technical areas. The DS will handle laboratory proficiency testing/reporting and evaluate/recommend new testing procedures.  The incumbent will apply technical skills and knowledge as it relates to laboratory results and accreditation, handling technical support issues for the department. Also responsible for critical review of patient results and reporting.

• Supervise the day-to-day operation of the department to insure smooth flow of samples and testing.
• Oversees the scheduling of staff to ensure production schedules are met.
• Counsels staff with regard to problems encountered in daily operations.
• Works with Quality Assurance to resolve client complaints by investigating problems, developing solutions and making recommendations to management.
• Identifies process improvements to better meet client expectations and company objectives.
• Recommends new equipment for the department.
• Oversees the monitoring of inventory/ordering by establishing and maintain par levels and re-stocking points for supplies and reagents
• Performs duties in compliance with all applicable regulatory and accrediting agencies.
• Supports Eurofins DPT’s business philosophy, leadership values and ethics.
• Assures technologists are adequately trained. Provides training and technical advice to technologists and other support staff. Promotes uniformity in the implementation of policies and procedures.
• Performs technologist job duties as needed to support appropriate staffing levels.
• Assures that reviews of test results are timely and accurate and have involvement with reporting patient results.
• Compiles statistics.
• Tracking and trending of department data.
• Counsels laboratory staff with regard to problems encountered in daily operations.
• Oversees the checking and transfer of data as necessary and takes steps to correct possibly inaccurate data prior to continued processing or release.

Qualifications

The ideal candidate would possess:

• Excellent and effective written and oral communication skills, including presentation skills and interpersonal skills
• Exceptional cross-functional team leadership skills and ability to work in close collaboration with others
• Strong organizational and planning skills as well as strong attention to detail
• Ability to work independently with limited supervision, adapt to change and manage multiple tasks
• Ability to analyze, define and effectively convey difficult and complex issu