Lead Operations Representative-OMBP

Individual contributor responsible for the day-to-day performance of Bank Operations for the Overseas Military Banking Program (OMBP). The primary responsibilities of this position are high risk and include processing incoming and outgoing wire transfers through the Federal Reserve Bank, resolution of wire research and wire returns, OFAC scanning and annotation, processing of Automated Clearing House (ACH) returns. Additional responsibilities include identifying, escalating and debating risk factors and suspicious activity on all functions and transactions.

 

A successful Lead Operations Representative will demonstrate a working knowledge of the processes and procedures as well as the ability to identify and implement process improvement opportunities. Cross-training is required as all functions rotate on a regular basis.

• 2+ years of experience in the Banking/Financial industry.
• Detail-oriented and adaptable to change.
• Effective verbal, written, and interpersonal communication skills.
• Ability to meet critical deadlines and strict quality standards by prioritizing daily work. 
• Proficient in Microsoft Word, Excel and Outlook.

Desired Qualifications

• ACH/Wire Processing experience
• Strong Analytical skills
• Operations background

Hours: Monday - Friday, 7:30AM - 4:00PM

Location: 300 Convent Street, San Antonio TX 78205

This job posting is for the Overseas Military Banking Program (OMBP) operated by Navy Federal Credit Union.  The position is located in San Antonio, Texas and will be supporting Navy Federal’s contract with the Department of Defense to operate OMBP

Equal Opportunity

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

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• Forbes® 2024 America’s Best Large Employers
• Forbes® 2023 The Best Employers for New Grads
• Fortune Best Workplaces for Millennials™ 2023   
• Fortune Best Workplaces for Women ™ 2023       
• Fortune 100 Best Companies to Work For® 2024
• Military Times 2023 Best for Vets Employers
• Newsweek Most Loved Workplaces 
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Yello and WayUp Top 100 Internship Programs

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.