Sr Manager, Product Management (Loyalty Technologies)

Your Impact

The Sr Manager, Product Management leads a product team responsible for a specific product or set of products, including leading the research and product development efforts as well as implementation and execution of the product strategy. This role works with a high level of autonomy and discretion and has responsibility for products and all strategic and tactical work associated with designing and delivering the products within scope of responsibility. This role includes responsibility for setting team expectations, delegating assignments and managing performance, identifying talent needs, and coaching and developing team members.

Work with a Winning Team
As part of a Fortune 500 company and retail leader, your work can change an entire industry. Our CEO is a forward-thinker when it comes to tech, and with one of Forbes Top 50 CIOs leading the charge, you can come to work knowing you’ll have access to the data, tools, and support that few other companies
can offer. We also know what it takes to create an inclusive culture that supports you. Our teams are structured around the engineer, giving you the support you need to do your best work. Since we’ve been in business for over 100 years, we’ve built an excellent track record of growth and success. There’s peace of mind knowing you have the stability and resources you need to focus on solving tough challenges. And as you solve these challenges, know you’ll be surrounded by supportive associates with curious minds who listen to you, respect you, and recognize your hard work.

Innovate in Charlotte
This position is based at our on-site at Lowe's Charlotte NC. Lowe's Tech Hub is an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site barista and Zen Garden, and other perks to enhance your work experience.

What You Will Do

• Owns near-term product vision and strategy (1–2 years) for a large/complex portfolio, leading cross-functional execution, journey mapping, and trade-off decisions while influencing internal teams and external partners.

• Builds and drives cross-functional roadmaps to deliver user value, ensures alignment across domains, and sets the benchmark for designing usable, viable, and feasible products.

• Demonstrates deep customer/user expertise across products, improves efficiencies through partnerships, experiments for adoption, and identifies unmet opportunities through research and experimentation.

• Establishes product operating routines, defines and tracks OKRs, develops product health metrics, and leverages data-driven insights to align stakeholders, measure success, and drive product adoption.

• Leads and coaches teams to deliver on expectations, fosters an inclusive environment, manages performance, and ensures continuous improvement across the product group.

Minimum Qualifications

• Bachelor's degree in business, marketing, engineering, communications, or related field (or equivalent work experience in lieu of degree) and 8 years of experience in two or more of the following: project management, product management, business analysis, program management, experimentation, or product marketing or equivalent experience

• 4 years of experience in product and/or experience management with experience partnering with technology and user experience teams in translating business strategy into prioritized specific product features and requirements

• 3 years of experience in an agile software environment with demonstrated delivery of business results

• Experience leading project or technical teams with or without formal direct report responsibility; this includes experience providing technical direction, thought leadership, coaching and mentoring to team members

• Demonstrated proficiency in product marketing with experience working cross-functionally in a large organization with senior leadership

Preferred Skills/Education

• Master's degree in business administration or similar advanced degree or equivalent experience

• 2 years of experience leading the digital product roadmap

• 2 years of prior leadership experience with direct report responsibility in a top 25 omni-channel retailer, managing operational and/or project financial budgets

• Strong financial acumen

• Retail experience and techno-functional acumen

• Certified Scrum Product Owner

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 500 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, L