Software Engineer

At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything.

Our associates. . .

Have Purpose – we do work that matters for our partners, the community, and the healthcare industry.

  Innovate with us to move healthcare forward.

  Give back to the community with paid volunteer time off.

Think Boldly – we have big ideas and are empowered to “think like an owner.”

  Fit your role and do what you love.

  Grow and develop along a career path designed by you.

Feel Connected – our favorite thing about our workday is each other.

  Support one another – no one says, “That’s not my job.”

  Celebrate with each other at beer:30, virtual events, and company gatherings.

Be Understood – we are each unique and want to live our best lives at work and home.

Let life happen with My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave.

Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan.

Who we want

• Do you have experience building modern cloud-native engineering platforms that enable healthcare organizations to deliver exceptional patient and employee experiences?
• Do you have experience developing customer-facing software while continuously improving the platform that powers it, including experience with Kubernetes, AWS, Infrastructure as Code, CI/CD automation, and AI-assisted software development?
• Do you enjoy solving complex technical problems across both application development and platform engineering?
• Do you have experience combining software engineering with modern DevOps and Platform Engineering practices that help shape both the applications and the infrastructure that runs them?
• Are you passionate about building reliable software, automating operational work, and leveraging AI for more effective engineering?
• Do you enjoy improving developer experience, simplifying deployments, and building scalable cloud-native systems?

What you will do

• Design, build, and enhance customer-facing product functionality across our healthcare platform.
• Own the software and services you build, designing with reliability, scalability, and maintainability in mind to develop high-quality software using modern engineering practices.
• Build and maintain Kubernetes-based application deployments.
• Design, implement, and maintain Infrastructure as Code (IaC) to provision and manage cloud resources.
• Improve CI/CD pipelines to enable reliable, automated software delivery.
• Build reusable infrastructure modules and deployment patterns that improve consistency, reliability, and scalability.
• Automate operational processes to reduce manual effort and improve platform reliability.
• Collaborate with software engineers to improve deployment processes, developer workflows, and platform capabilities.
• Monitor production environments and continuously improve observability, alerting, and operational health.
• Identify and resolve scalability, performance, reliability, and operational challenges.
• Troubleshoot production issues and implement durable, long-term solutions.
• Leverage AI-assisted development tools to accelerate software delivery, improve code quality, automate repetitive tasks, generate tests, improve documentation, and solve technical problems.
• Participate in architecture discussions and contribute to the long-term technical di