Manager, Field Operations Cardiovascular

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

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At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.     

Position Summary

The Manager of Region Operations will be responsible for providing analysis, planning, and operational support to the Region.

Key Responsibilities

• Analyze performance and productivity data with a focus on identifying opportunities for growth and performance improvement; develop and recommend response plans.

• Integrate all internal and external performance and productivity data to obtain a comprehensive understanding of region/ district performance and productivity.

• Monitor progress toward regional goals and objectives. 

• Monitor region performance and productivity objectives through the analysis of various regional metrics (i.e.: sales performance by brand and district; Sales Force Effectiveness metrics; Alliance Coordination/Collaboration; Specialty, Outlets and Payer Channel performance; etc.).

• Assist with the alignment, development, consolidation and implementation of all components of regional business plan.  Review the regional business plan on a regular basis and recommend enhancements on an as needed basis.  

• Analyze Payer Channel performance metrics against regional/ district/ territory plan goals.

• Develop and implement regional pull through plans and initiatives (i.e.: targeting initiatives, Blitzes, etc.).

• Identify pull through training needs and opportunities.

• Serve as liaison between Account Executives and DBMs on pull through plan development, resource allocation and execution; mobilize districts around opportunities.

• Identify, allocate and track pull through resources (i.e.: Region Flex, Access Resources, Samples, Promotional Programs, Marketing sponsored programs, etc.).

• Serve as a liaison with other functional areas (i.e.: Marketing, Targeting and Alignment, Sales Training, Alliance Management, etc.) to discuss opportunities and/or troubleshoot regional operational issues.

• Manage the coordination and implementation of various region meetings (i.e.: POAs) and teleconferences.

• Plan and coordinate Field Impact Days with target districts/ markets on an as needed basis.

• Ensure the efficient utilization of region allocations through the use of tools such as HCP Connect.

• Serve as liaison between internal business partners (i.e.: Marketing) and regional management team on resource allocation issues as necessary.

• Ensure region compliance with allocation utilization guidelines and procedures.

Qualifications & Experience

• 3 to 5 years of pharmaceutical or relevant sales experience.

• Demonstrated ability to deliver on sales objectives.

• Experience with customer base customer and market industry knowledge.

• Successful experience working with the local sales matrix team to accomplish business objectives.

• Strong sales performance track record.

• Experience in supporting DBM with on boarding new representatives and assisting with training, sales skills and product knowledge.

• Understanding of the region BMS management matrix team.

• Ability to apply customer insight and market industry