Account Director, Business Leadership - CPG Omni-Retail

WHAT ARE WE LOOKING FOR
Momentum Worldwide is looking for a dynamic Account Director of Business Leadership to be a key member of a rapidly growing commerce team working on a new major CPG account including a wide variety of brands and programs. This individual will lead a cross functional team to deliver projects on-time, on-brief, and be responsible for delivering great work that drives business results. We are seeking a passionate leader with experience in commerce – specifically shopper marketing and retailers. You will work to develop a strong relationship with clients, third parties, and internal team members while leading and empowering your team across multiple work streams.

HERE’S WHAT YOU’LL DO (RESPONSIBILITIES)

• Serve as the primary point of contact for retail clients and retail media network partners.
• Build and nurture strong relationships, ensuring client satisfaction, retention, and long-term partnerships.
• Manage expectations and provide strategic recommendations to clients regarding retail and media strategies to drive revenue and growth.
• Develop and execute tailored strategies for clients, leveraging retail media networks (such as Amazon, Walmart, Target, etc.) to maximize sales performance and brand presence.
• Advise clients on the best practices for retail media, eCommerce platforms, and digital marketing to enhance their online retail performance.
• Understand client business goals and objectives, translating them into actionable and results-oriented plans.
• Oversee the planning, execution, and optimization of retail and retail media network campaigns.
• Ensure and collaborate with agency partners on the seamless execution of digital marketing strategies, from media buying to creative development, content optimization, and performance tracking.
• Manage end-to-end project timelines, ensuring all deliverables are met on time, within scope, and on budget.
• Coordinate closely with media teams to leverage retail media networks effectively and maximize return on ad spend (ROAS).
• Stay ahead of industry trends, particularly within the retail and retail media landscape.
• Along with budget development and management, develops staffing plans to profitably support the business. Actively manage SOW and identify opportunities for upsell and cross-sell.
• Leadership, mentorship and development of all direct reports. Fostering an environment of mutual respect and partnership, strategic thinking, appropriate risk taking, open lines of communication, on-going performance feedback, professional development and adherence to agency policy.
• Supporting Momentum’s Values
• All other duties as assigned

 HERE’S WHAT WE’RE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS)

• Bachelor’s Degree- preferably in Marketing
• 7+ years agency Account Management experience marketing
• Retail, shopper, and commerce experience required
• Willing and interested to attend client meetings as needed
• Self-motivated and able to problem solve in a live, onsite event environment.
• Experienced in strategic thinking and ability to see, articulate and drive to the big picture
• Passion and solution-oriented approach to problem-solving
• Exceptional verbal & written communication skills and adept at communicating effectively across all levels
• Well-versed in business development, strategic thought leadership and creative development skills.
• Ability to perform well in fast-changing environments.
• Exceptional client management skills

 

ABOUT US – MOMENTUM WORLDWIDE 
Momentum is an agency of doers. We make the industry’s most disruptive, entertaining, shareable, unforgettable experiences for our clients and their fans. We do it by bringing people closer to what they love, in original and unexpected ways. Whether it’s a physical activation, a virtual experience, or a piece of unique branded content, it’s all part of what we call the Total Brand Experience — ideas that solve business challenges, through best-in-class Consulting, Strategy, Analytics, Experience Design, and Production. 

We want you to help brands do amazing, unprecedented, wild things, creating experiences that people never forget.

WHAT CAN YOU EXPECT FROM MOMENTUM

At Momentum, we expect our employees to embody our values!
Our Core Values of Be One, Do Great Work, Have Fun, Give Back and Grow empower an environment where we challenge ourselves professionally and encourage each other personally.

At Momentum, we make our differences matter!
Who we are matters.  We choose to hire diverse voices from all walks of life.