Associate Administrative Assistant - Social Services (On-site)

Job Posting End Date: August 21, 2025 at 11:59pm CST

Hiring range: $21.72 to $25.52 per hour. Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County.

Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance!

In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59pm on 08/21/2025 in order to be considered.

Position Description

Supporting the community and providing services to Anoka County residents is just the beginning for the Community Social Services and Behavioral Health Department. Commitment to quality, person-driven, and individualized services is our passion.

The Anoka County Community Social Services and Behavioral Health Department is recruiting for an Associate Administrative Assistant to provide essential support to the Department. In this role, you will be one of two associate administrative assistants responsible for: managing incoming and outgoing mail, reviewing electronic files; gathering information for data requests; processing incoming documents from service providers; and preparing correspondence on behalf of workers. This position demands a highly organized individual capable of effectively managing multiple priorities, including both urgent requests and ongoing projects. Additionally, you will share responsibility for answering and directing incoming calls from the community, providing referrals to appropriate social workers or service areas, and offering basic community resource information. We are looking for a collaborative, proactive individual with a strong sense of responsibility and a dedication to maintaining the confidentiality of sensitive client information.

This is a full-time, non-exempt, benefit-eligible position. Interviews will take place the week of August 25th, 2025 for those selected to move forward in the hiring process.

Pay & Benefits

• Starting Salary: $21.72 to $25.52 per hour.

• 2025 Anoka County Salary Schedule Grade 26: $45,177 to $60,964 ($21.72 to $29.31 per hour).

• 24 days of paid flexible time off and up to 12.5 paid holidays.

• Comprehensive insurance, including medical, dental, vision, flex benefits and more at  www.anokacountymn.gov/benefits.

• Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.

• Pension plan and other retirement investment options.

• Advancement/professional development opportunities.

Work Location

• This position will work at the Anoka County Government Center, located at 2100 3rd Avenue, Anoka, MN 55303.

• Expected work hours are Monday – Friday, 8:00 a.m. – 4:30 p.m.

Job Duties and Responsibilities
These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Associate Administrative Assistant.

• Provide clerical and secretarial support for the department and troubleshoot basic issues related to department administration.

• Deliver remarkable customer service while answering phones, providing front desk support, assisting walk-in guests, and reserving facilities.

• Coordinate routine office management and operations, including purchasing and financial activities.

• Create and edit memos, letters, reports, and presentations as directed. Enter data into systems as needed.

• Act as a liaison and point of contact for the department as assigned.

Qualifications and Requirements:

Minimum Knowledge, Skills, and Abilities Needed

• Requires a high school diploma.

Preferred Knowledge, Skills, and Abilities Needed

• Two years (2,080 annual hours) or more of full-time, job-related experience in office support or customer service working in a call center or in a reception environment.

• Experience working in a mental health clinic or hospital setting.

• Experience working in a homeless shelter.

• Experience working with supervised visitation sites.

• Effectively, positively, and professionally communicate and interact with the public

• Computer skills, such as Microsoft Word, Excel, and Outlook.

• Mainta