Assistant Director of IT Support, Information Technology, Kirk Kerkorian School of Medicine [R0152558]
UNLVAbout the role
The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application:
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Job Description
The University of Nevada, Las Vegas invites applications for Assistant Director of IT Support, Information Technology, Kirk Kerkorian School of Medicine [R0152558]
ROLE of the POSITION
Reporting to the Director of IT Operations, the Assistant Director of IT Support provides operational leadership for the Service Desk, Field Support, and Endpoint Lifecycle Management teams at the Kirk Kerkorian School of Medicine at UNLV. This position supports responsive, reliable, and customer-centered IT services for students, faculty, staff, medical professionals, and community members.
The role is responsible for setting service expectations, supporting staff development, monitoring performance, and driving improvements that strengthen the overall technology support experience. The Assistant Director works closely with the school’s associated clinical practice, UNLV Health, campus partners and IT colleagues to ensure services are efficient, consistent, and aligned with the needs of the school and UNLV Health.
The Kirk Kerkorian School of Medicine at UNLV Information Technology Department supports a wide range of services for the school and UNLV Health. The department is committed to high-quality service, collaboration, and continuous improvement in support of the school’s academic, clinical, and operational missions.
PROFILE of SCHOOL
About the Kirk Kerkorian School of Medicine at UNLV
The Kirk Kerkorian School of Medicine at UNLV is improving health outcomes in Nevada through innovative education, research, and patient care, with a strong focus on community. Fully accredited and internationally recognized for its research in areas such as brain health, Alzheimer’s disease, and lupus, the school leads advancements across a broad range of medical disciplines. Its associated practice plan, UNLV Health, serves more than 20,000 patients each month across a broad range of primary and specialty care services. By expanding the number of medical students, residents, and fellows, the Kirk K
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