Principal People Scientist, People Strategy & Analytics

West Creek 2 (12072), United States of America, Richmond, Virginia

Principal People Scientist, People Strategy & Analytics

The People Strategy and Analytics team at Capital One is on a mission to transform the associate experience – from hiring to onboarding to career development – so that all talent can flourish. As a Principal People Scientist on the People Strategy & Analytics team, you will use organizational science, measurement techniques, behavioral insights, and advanced analytics to help drive that transformation. 

Our ideal candidate will display a strong balance of analytical and problem solving skills, business consulting, and communication competencies, as well as the ability to work in a dynamic team environment. You’ll be on a cross-functional team that includes analysts, data scientists, and other people scientists. 

 

This role will primarily specialize in enterprise surveying & measurement design, but will also have frequent opportunities to collaborate with key HR partners in areas like Talent & Performance Management, People Leadership and Diversity, Inclusion, & Belonging. Projects will focus on improving the associate experience and unlocking best practices in the talent strategy space. A typical day will include client consultation, measurement design, program design, insights generation, and analysis.

 

Your main responsibilities include, but are not limited to:

• Consultation: Bring your expertise in organizational science principles and analysis to help our clients frame problems, answer questions, and design solutions to improve the associate experience

• Design: Build and drive key programs and solutions for our partners, including strategies for measurement and validation

• Experimentation: Partner with clients and teams across Capital One to design experiments to understand key drivers of associates and behavior

• Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions

 

Successful team members demonstrate competencies in these areas:

• Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying organizational science in a mission-driven way

• Analytical thinking: A proven track record of decision making and problem solving based in analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations.

• Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes 

• Partnership: Collaborate effectively with other team members and HR clients

• Business communication: Strong written and oral communication skills, including visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders)

• Results focus: Drives for results and achieves important goals; applies strong organizational skills and detail orientation, even amidst ambiguity

Basic Qualifications:

• Master's degree

• At least 1 year of professional work experience in Industrial and Organizational Psychology OR Organizational Behavior OR Behavioral Science

• At least 1 year of experience building statistical models in R OR Python programming language

 

Preferred Qualifications:

• PhD in Industrial and Organizational Psychology or Organizational Behavior

• 2+ years professional work experience in Industrial and Organizational Psychology or Organizational Behavior

• Knowledge of advanced statistical methodologies advanced statistical methodologies, including regression, or longitudinal analysis, or Bayesian modeling

 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All