Jobs and Careers
TR
Teammate Enablement Analyst
TruistUnited Statesfull_timeVerifiedPosted 9 Jun 2026
About the role
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
Responsible for ownership of the teammate learning experience for assigned verticals and/or projects. Provide oversight, analysis and support related to all training requirements. Where appropriate, leverage internal capabilities to deliver formalized coaching, training and communication on various topics to drive teammate engagement.There is a 5 day in-office expectation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Drive and support the overall training strategy to drive high teammate engagement within Mortgage. Partner with various entities (Truist Learning, vendors, external & internal partners) to deliver on agreed upon strategy.
2. Design, build and deliver timely, thorough and engaging need-specific training and enablement topics based on business prioritization and teammate absorption capacity.
3. Represent team by participating in complex cross-functional initiatives and large-scale projects.
4. Work with stakeholders to prioritize training needs intake across Mortgage through a change management lens.
5. Serve as line of business representative and SME for Truist Learning design and material review. Ensure key training courses are reviewed and audited according to internal standards.
6. Measure the effectiveness of training strategy through reporting, analytics, and surveys.
7. Contribute in the day-to-day maintenance and oversight of centralized role-based online repository to enable teammate preparation and knowledge.
8. Stay current on Mortgage guidelines, policies, procedures, and system changes to effectively support teammates.
2. Design, build and deliver timely, thorough and engaging need-specific training and enablement topics based on business prioritization and teammate absorption capacity.
3. Represent team by participating in complex cross-functional initiatives and large-scale projects.
4. Work with stakeholders to prioritize training needs intake across Mortgage through a change management lens.
5. Serve as line of business representative and SME for Truist Learning design and material review. Ensure key training courses are reviewed and audited according to internal standards.
6. Measure the effectiveness of training strategy through reporting, analytics, and surveys.
7. Contribute in the day-to-day maintenance and oversight of centralized role-based online repository to enable teammate preparation and knowledge.
8. Stay current on Mortgage guidelines, policies, procedures, and system changes to effectively support teammates.
QUALIFICATIONS
Required Qualifications:
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Minimum of three years of mortgage banking experience, preferably in Retail Production, Correspondent Lending, or Servicing
2. Ability to independently synthesize complex information and translate into training & enablement materials easily consumed by teammates
3. Advanced skills in presentation
4. Engaging communication style, both in-person and virtually
5. Demonstrated strong problem-solving and analytical skills
6. Strong organizational and planning skills
7. Excellent relationship-building skills
2. Ability to independently synthesize complex information and translate into training & enablement materials easily consumed by teammates
3. Advanced skills in presentation
4. Engaging communication style, both in-person and virtually
5. Demonstrated strong problem-solving and analytical skills
6. Strong organizational and planning skills
7. Excellent relationship-building skills
Preferred Qualifications:
1. Bachelor's degree in Business or related field, or equivalent education and related training.
2. Experience with adult learning methodology
3. Working knowledge in all areas across Mortgage: Retail Origination & Fulfillment, Correspondent, Servicing, Capital Markets, Strategic Growth and Risk (BURM)
4. Experience working in an Agile environment
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting/Standing/Walking/Bending/Lifting
? Sitting (if checked, indicate frequency)
Choose an item.
? Standing (if checked, indicate frequency)
Choose an item.
? Walking (if checked, indicate frequency)
Choose an item.
? Bending (
? Sitting (if checked, indicate frequency)
Choose an item.
? Standing (if checked, indicate frequency)
Choose an item.
? Walking (if checked, indicate frequency)
Choose an item.
? Bending (
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s